Apprenticeship training course
Ambulance support worker (emergency, urgent and non-urgent) (level 3)
Provide care and clinical support for emergency (999), urgent or unscheduled care calls.
- Qualification level
-
3
Equivalent to A level. - Typical duration
- 13 months
- Apprenticeship category
- Health and science
- Maximum funding
-
£7,000
Maximum amount government will fund
for apprenticeship training. - Skills
-
Skills an apprentice will learn
- demonstrate what it means in practice to promote and provide person centred care, treatment and support by obtaining valid consent, and carrying out risk assessments
- work in partnership with the individual, their carer, families and the wider healthcare team
- promote clinical effectiveness, safety and a good experience for the individual
- follow the principles for equality, diversity and inclusion
- implement a duty of care and candour
- safeguard and protect adults and children; promote the principles to others
- follow the principles of the National Prevent Strategy
- demonstrate and promote effective communication using a range of techniques
- observe and record verbal and non-verbal communication
- engage in de-brief/supervision following potential exposure to trauma and serious incident
- ensure that all information recorded is clear, concise and accurate
- handle information (record, report and store information) in line with local and national policies, keep information confidential and support others to do so; take part in audits
- undertake clinical tasks in line with the scope of your own role, being aware of the limits of your competence; adhering to current legislation and policy including:
- manage medical and post- surgical conditions during ambulance patient care
- convey individuals with own medication and medical devices undertake basic life support and external defibrillation
- administer a medical gas eg. oxygen in ambulance patient care
- administration of medicines under supervision
- communicate with individuals and the people supporting them or involved at a scene using language that is clear and compassionate, checking understanding
- carry out patient assessment and physiological measurements as required
- support frailty and end of life care
- adapt the clinical intervention within the scope of your practice taking into account the impact of mental or physical capacity, a health condition, learning disability or overall wellbeing of the presenting individual
- manage own safety and that of others in a range of environments
- move and position individuals, equipment and other items safely
- use a range of techniques for infection prevention and control, eg waste management, spillage, hand washing, use of Personal Protective Equipment (PPE)
- work as part of a team, seek help and guidance when you are not sure, escalate concerns in a timely manner to the correct person; support or supervise colleagues as required, delegate well-defined tasks appropriately
- work in partnership across the fire, rescue, health and care team in a way that is professional and committed to quality and care of the patient
- operate a range of communication electronic devices
- prepare a range of vehicles prior to use to ensure all safety aspects are met
- operate and drive the ambulance vehicles safely at all times, adhering to the Highway Code, relevant legislation and policies
- monitor and maintain the environment, equipment and resources including performing first line calibration on clinical equipment
- use equipment and resources in a safe, effective way in line with local policy and procedure
- manage stock control
Full information on Ambulance support worker (emergency, urgent and non-urgent) (level 3) is available from the Institute for Apprenticeships and Technical Education.