Training provider

WEST SUFFOLK COLLEGE

UKPRN 10007431

Autocare technician (level 2)

Training options for this course

This provider offers these training options for this course in London Fields, Greater London. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option	Location
Day release One day a week at the provider's location.	59.0 miles to closest location: Out Risbygate, BURY ST EDMUNDS, Suffolk, IP33 3RL

Course achievements and participation

Achievements

66.7%

of apprentices (7 of 10) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 33.3% did not pass or left the course before taking the assessment.

53.7% national achievement rate

Participation

17

apprentices have completed this course and taken their end-point assessment with this provider since 2022

Course-level data collected by the Department for Education.

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Training provider information

Employer and apprentice reviews for this training provider

Employers

Good

average review from 6 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Good

average review from 44 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025). Data collected by Department for Education.

View reviews with feedback from the last 5 years

1 August 2025 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers have given feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Poor (9 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 8 apprentices)

  38%62%

• Ensuring you understand the requirements of your end-point assessment(selected by 8 apprentices)

  50%50%

Organisation

• Organising well-structured training(selected by 8 apprentices)

  50%50%

• Providing accessible training resources(selected by 8 apprentices)

  62%38%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 8 apprentices)

  38%62%

• Taking into account your previous learning(selected by 8 apprentices)

  50%50%

• Giving you relevant training that helps you perform your job better(selected by 8 apprentices)

  50%50%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 8 apprentices)

  75%25%

Support

• Helping you learn new skills and develop existing ones(selected by 8 apprentices)

  75%25%

• Supporting you and your apprenticeship(selected by 8 apprentices)

  62%38%

• Resolving any issues you have(selected by 8 apprentices)

  62%38%

• Preparing you for success in your future career(selected by 8 apprentices)

  50%50%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	38%	62%
Ensuring you understand the requirements of your end-point assessment	50%	50%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	50%	50%
Providing accessible training resources	62%	38%
Balancing online learning with classroom-based training to suit your apprenticeship	38%	62%
Taking into account your previous learning	50%	50%
Giving you relevant training that helps you perform your job better	50%	50%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	75%	25%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	75%	25%
Supporting you and your apprenticeship	62%	38%
Resolving any issues you have	62%	38%
Preparing you for success in your future career	50%	50%

1 August 2024 to 31 July 2025

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (6 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 4 employers)

  75%25%

• Communication with employers(selected by 5 employers)

  80%20%

• Getting new apprentices started(selected by 2 employers)

  50%50%

• Improving apprentice skills(selected by 4 employers)

  75%25%

• Initial assessment of apprentices(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 3 employers)

  67%33%

• Adapting to my needs(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	75%	25%	4
Communication with employers	80%	20%	5
Getting new apprentices started	50%	50%	2
Improving apprentice skills	75%	25%	4
Initial assessment of apprentices	100%	0%	1
Reporting on progress of apprentices	67%	33%	3
Adapting to my needs	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (44 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 44 apprentices)

  55%45%

• Ensuring you understand the requirements of your end-point assessment(selected by 44 apprentices)

  68%32%

Organisation

• Organising well-structured training(selected by 44 apprentices)

  61%39%

• Providing accessible training resources(selected by 44 apprentices)

  64%36%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 44 apprentices)

  61%39%

• Taking into account your previous learning(selected by 44 apprentices)

  68%32%

• Giving you relevant training that helps you perform your job better(selected by 44 apprentices)

  61%39%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 44 apprentices)

  73%27%

Support

• Helping you learn new skills and develop existing ones(selected by 44 apprentices)

  75%25%

• Supporting you and your apprenticeship(selected by 44 apprentices)

  66%34%

• Resolving any issues you have(selected by 44 apprentices)

  66%34%

• Preparing you for success in your future career(selected by 44 apprentices)

  68%32%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	55%	45%
Ensuring you understand the requirements of your end-point assessment	68%	32%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	61%	39%
Providing accessible training resources	64%	36%
Balancing online learning with classroom-based training to suit your apprenticeship	61%	39%
Taking into account your previous learning	68%	32%
Giving you relevant training that helps you perform your job better	61%	39%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	73%	27%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	75%	25%
Supporting you and your apprenticeship	66%	34%
Resolving any issues you have	66%	34%
Preparing you for success in your future career	68%	32%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (2 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 1 employer)

  100%0%

• Communication with employers(selected by 1 employer)

  0%100%

• Getting new apprentices started(selected by 2 employers)

  100%0%

• Improving apprentice skills(selected by 1 employer)

  100%0%

• Initial assessment of apprentices(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 2 employers)

  0%100%

• Adapting to my needs(selected by 1 employer)

  0%100%

• Training facilities(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	1
Communication with employers	0%	100%	1
Getting new apprentices started	100%	0%	2
Improving apprentice skills	100%	0%	1
Initial assessment of apprentices	100%	0%	1
Reporting on progress of apprentices	0%	100%	2
Adapting to my needs	0%	100%	1
Training facilities	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (62 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 62 apprentices)

  58%42%

• Ensuring you understand the requirements of your end-point assessment(selected by 62 apprentices)

  69%31%

Organisation

• Organising well-structured training(selected by 62 apprentices)

  65%35%

• Providing accessible training resources(selected by 62 apprentices)

  71%29%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 62 apprentices)

  61%39%

• Taking into account your previous learning(selected by 62 apprentices)

  74%26%

• Giving you relevant training that helps you perform your job better(selected by 62 apprentices)

  74%26%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 62 apprentices)

  81%19%

Support

• Helping you learn new skills and develop existing ones(selected by 62 apprentices)

  79%21%

• Supporting you and your apprenticeship(selected by 62 apprentices)

  76%24%

• Resolving any issues you have(selected by 62 apprentices)

  74%26%

• Preparing you for success in your future career(selected by 62 apprentices)

  77%23%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	58%	42%
Ensuring you understand the requirements of your end-point assessment	69%	31%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	65%	35%
Providing accessible training resources	71%	29%
Balancing online learning with classroom-based training to suit your apprenticeship	61%	39%
Taking into account your previous learning	74%	26%
Giving you relevant training that helps you perform your job better	74%	26%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	81%	19%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	79%	21%
Supporting you and your apprenticeship	76%	24%
Resolving any issues you have	74%	26%
Preparing you for success in your future career	77%	23%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (54 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 27 employers)

  85%15%

• Communication with employers(selected by 42 employers)

  57%43%

• Getting new apprentices started(selected by 32 employers)

  78%22%

• Improving apprentice skills(selected by 23 employers)

  78%22%

• Working with small numbers of apprentices(selected by 9 employers)

  89%11%

• Initial assessment of apprentices(selected by 12 employers)

  75%25%

• Reporting on progress of apprentices(selected by 31 employers)

  48%52%

• Adapting to my needs(selected by 8 employers)

  62%38%

• Training facilities(selected by 12 employers)

  75%25%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	85%	15%	27
Communication with employers	57%	43%	42
Getting new apprentices started	78%	22%	32
Improving apprentice skills	78%	22%	23
Working with small numbers of apprentices	89%	11%	9
Initial assessment of apprentices	75%	25%	12
Reporting on progress of apprentices	48%	52%	31
Adapting to my needs	62%	38%	8
Training facilities	75%	25%	12

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (61 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 61 apprentices)

  51%49%

• Ensuring you understand the requirements of your end-point assessment(selected by 61 apprentices)

  66%34%

Organisation

• Organising well-structured training(selected by 61 apprentices)

  54%46%

• Providing accessible training resources(selected by 61 apprentices)

  74%26%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 61 apprentices)

  59%41%

• Taking into account your previous learning(selected by 61 apprentices)

  66%34%

• Giving you relevant training that helps you perform your job better(selected by 61 apprentices)

  62%38%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 61 apprentices)

  74%26%

Support

• Helping you learn new skills and develop existing ones(selected by 61 apprentices)

  82%18%

• Supporting you and your apprenticeship(selected by 61 apprentices)

  72%28%

• Resolving any issues you have(selected by 61 apprentices)

  61%39%

• Preparing you for success in your future career(selected by 61 apprentices)

  67%33%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	51%	49%
Ensuring you understand the requirements of your end-point assessment	66%	34%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	54%	46%
Providing accessible training resources	74%	26%
Balancing online learning with classroom-based training to suit your apprenticeship	59%	41%
Taking into account your previous learning	66%	34%
Giving you relevant training that helps you perform your job better	62%	38%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	74%	26%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	82%	18%
Supporting you and your apprenticeship	72%	28%
Resolving any issues you have	61%	39%
Preparing you for success in your future career	67%	33%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (121 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 27 employers)

  78%22%

• Communication with employers(selected by 83 employers)

  65%35%

• Getting new apprentices started(selected by 57 employers)

  86%14%

• Improving apprentice skills(selected by 27 employers)

  78%22%

• Working with small numbers of apprentices(selected by 28 employers)

  86%14%

• Initial assessment of apprentices(selected by 37 employers)

  78%22%

• Reporting on progress of apprentices(selected by 51 employers)

  47%53%

• Adapting to my needs(selected by 27 employers)

  74%26%

• Training facilities(selected by 15 employers)

  93%7%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	78%	22%	27
Communication with employers	65%	35%	83
Getting new apprentices started	86%	14%	57
Improving apprentice skills	78%	22%	27
Working with small numbers of apprentices	86%	14%	28
Initial assessment of apprentices	78%	22%	37
Reporting on progress of apprentices	47%	53%	51
Adapting to my needs	74%	26%	27
Training facilities	93%	7%	15

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2021 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (183 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 59 employers)

  81%19%

• Communication with employers(selected by 131 employers)

  63%37%

• Getting new apprentices started(selected by 93 employers)

  83%17%

• Improving apprentice skills(selected by 55 employers)

  78%22%

• Working with small numbers of apprentices(selected by 37 employers)

  86%14%

• Initial assessment of apprentices(selected by 51 employers)

  78%22%

• Reporting on progress of apprentices(selected by 87 employers)

  47%53%

• Adapting to my needs(selected by 37 employers)

  70%30%

• Training facilities(selected by 28 employers)

  86%14%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	81%	19%	59
Communication with employers	63%	37%	131
Getting new apprentices started	83%	17%	93
Improving apprentice skills	78%	22%	55
Working with small numbers of apprentices	86%	14%	37
Initial assessment of apprentices	78%	22%	51
Reporting on progress of apprentices	47%	53%	87
Adapting to my needs	70%	30%	37
Training facilities	86%	14%	28

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (176 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 175 apprentices)

  54%46%

• Ensuring you understand the requirements of your end-point assessment(selected by 175 apprentices)

  67%33%

Organisation

• Organising well-structured training(selected by 175 apprentices)

  59%41%

• Providing accessible training resources(selected by 175 apprentices)

  70%30%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 175 apprentices)

  59%41%

• Taking into account your previous learning(selected by 175 apprentices)

  69%31%

• Giving you relevant training that helps you perform your job better(selected by 175 apprentices)

  66%34%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 175 apprentices)

  76%24%

Support

• Helping you learn new skills and develop existing ones(selected by 175 apprentices)

  79%21%

• Supporting you and your apprenticeship(selected by 175 apprentices)

  71%29%

• Resolving any issues you have(selected by 175 apprentices)

  67%33%

• Preparing you for success in your future career(selected by 175 apprentices)

  70%30%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	54%	46%
Ensuring you understand the requirements of your end-point assessment	67%	33%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	59%	41%
Providing accessible training resources	70%	30%
Balancing online learning with classroom-based training to suit your apprenticeship	59%	41%
Taking into account your previous learning	69%	31%
Giving you relevant training that helps you perform your job better	66%	34%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	76%	24%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	79%	21%
Supporting you and your apprenticeship	71%	29%
Resolving any issues you have	67%	33%
Preparing you for success in your future career	70%	30%

Contact this training provider

• Registered address: Out Risbygate, Bury St. Edmunds, IP33 3RL
• Email: apprenticeships@wsc.ac.uk
• Telephone: 01284716246
• Website: https://www.wsc.ac.uk/courses/motor-vehicle/308-level-2/8996-autocare-technician-level-2-21st000231

Training provider overview and courses delivered

View 70 courses delivered by this training provider

Select a course to view location, training options and contact details

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• People professional (level 5)
• Pharmacy services assistant (level 2)
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Apprenticeships are an excellent way for businesses to source and recruit new exciting talent, together with using apprenticeship training to upskill and train existing staff within their organisation.

Apprentices can help you gain the competitive edge, bring new ideas and ensure you have a workforce plan to be sustainable and grow.

Apprentices complete a structured programme of training within their specific industry. The methods of learning will depend on the subject the apprentice is studying which means college attendance may be required either one day a week or one day per month. Our experienced staff will support apprentices on site at the employer's premises via regular review meetings and assessment observations.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for WEST SUFFOLK COLLEGE .

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Shortlisted

WEST SUFFOLK COLLEGE is 1 of 104 training providers for Autocare technician (level 2).

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