Training provider

LANCASTER TRAINING SERVICES LIMITED

UKPRN 10003771

Autocare technician (level 2)

Training options for this course

This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.

Training option	Location
Day release One day a week at the provider's location.	Training Centre, 5 Penrod Way. Heysham, MORECAMBE, LANCASHIRE, LA3 2UZ

Course achievements and participation

Achievements

73.3%

of apprentices (15 of 20) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 26.7% did not pass or left the course before taking the assessment.

53.7% national achievement rate

Participation

43

apprentices have completed this course and taken their end-point assessment with this provider since 2021

Course-level data collected by the Department for Education.

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Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

Good

average review from 5 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025). Data collected by Department for Education.

View reviews with feedback from the last 5 years

1 August 2025 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers have given feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices have given feedback about this training provider.

1 August 2024 to 31 July 2025

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (5 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 5 apprentices)

  80%20%

• Ensuring you understand the requirements of your end-point assessment(selected by 5 apprentices)

  100%0%

Organisation

• Organising well-structured training(selected by 5 apprentices)

  80%20%

• Providing accessible training resources(selected by 5 apprentices)

  80%20%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 5 apprentices)

  80%20%

• Taking into account your previous learning(selected by 5 apprentices)

  80%20%

• Giving you relevant training that helps you perform your job better(selected by 5 apprentices)

  100%0%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 5 apprentices)

  100%0%

Support

• Helping you learn new skills and develop existing ones(selected by 5 apprentices)

  100%0%

• Supporting you and your apprenticeship(selected by 5 apprentices)

  80%20%

• Resolving any issues you have(selected by 5 apprentices)

  80%20%

• Preparing you for success in your future career(selected by 5 apprentices)

  80%20%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	80%	20%
Ensuring you understand the requirements of your end-point assessment	100%	0%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	80%	20%
Providing accessible training resources	80%	20%
Balancing online learning with classroom-based training to suit your apprenticeship	80%	20%
Taking into account your previous learning	80%	20%
Giving you relevant training that helps you perform your job better	100%	0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	100%	0%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	100%	0%
Supporting you and your apprenticeship	80%	20%
Resolving any issues you have	80%	20%
Preparing you for success in your future career	80%	20%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (3 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 3 employers)

  100%0%

• Communication with employers(selected by 2 employers)

  100%0%

• Improving apprentice skills(selected by 1 employer)

  100%0%

• Training facilities(selected by 2 employers)

  50%50%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	3
Communication with employers	100%	0%	2
Improving apprentice skills	100%	0%	1
Training facilities	50%	50%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (6 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 6 apprentices)

  100%0%

• Ensuring you understand the requirements of your end-point assessment(selected by 6 apprentices)

  100%0%

Organisation

• Organising well-structured training(selected by 6 apprentices)

  100%0%

• Providing accessible training resources(selected by 6 apprentices)

  100%0%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 6 apprentices)

  83%17%

• Taking into account your previous learning(selected by 6 apprentices)

  100%0%

• Giving you relevant training that helps you perform your job better(selected by 6 apprentices)

  100%0%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 6 apprentices)

  100%0%

Support

• Helping you learn new skills and develop existing ones(selected by 6 apprentices)

  100%0%

• Supporting you and your apprenticeship(selected by 6 apprentices)

  100%0%

• Resolving any issues you have(selected by 6 apprentices)

  100%0%

• Preparing you for success in your future career(selected by 6 apprentices)

  100%0%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	100%	0%
Ensuring you understand the requirements of your end-point assessment	100%	0%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	100%	0%
Providing accessible training resources	100%	0%
Balancing online learning with classroom-based training to suit your apprenticeship	83%	17%
Taking into account your previous learning	100%	0%
Giving you relevant training that helps you perform your job better	100%	0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	100%	0%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	100%	0%
Supporting you and your apprenticeship	100%	0%
Resolving any issues you have	100%	0%
Preparing you for success in your future career	100%	0%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (5 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 3 employers)

  100%0%

• Communication with employers(selected by 1 employer)

  100%0%

• Getting new apprentices started(selected by 3 employers)

  67%33%

• Improving apprentice skills(selected by 1 employer)

  100%0%

• Working with small numbers of apprentices(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 3 employers)

  33%67%

• Adapting to my needs(selected by 1 employer)

  100%0%

• Training facilities(selected by 2 employers)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	3
Communication with employers	100%	0%	1
Getting new apprentices started	67%	33%	3
Improving apprentice skills	100%	0%	1
Working with small numbers of apprentices	100%	0%	1
Reporting on progress of apprentices	33%	67%	3
Adapting to my needs	100%	0%	1
Training facilities	100%	0%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2021 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (8 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 6 employers)

  100%0%

• Communication with employers(selected by 3 employers)

  100%0%

• Getting new apprentices started(selected by 3 employers)

  67%33%

• Improving apprentice skills(selected by 2 employers)

  100%0%

• Working with small numbers of apprentices(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 3 employers)

  33%67%

• Adapting to my needs(selected by 1 employer)

  100%0%

• Training facilities(selected by 4 employers)

  75%25%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	6
Communication with employers	100%	0%	3
Getting new apprentices started	67%	33%	3
Improving apprentice skills	100%	0%	2
Working with small numbers of apprentices	100%	0%	1
Reporting on progress of apprentices	33%	67%	3
Adapting to my needs	100%	0%	1
Training facilities	75%	25%	4

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (11 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 11 apprentices)

  91%9%

• Ensuring you understand the requirements of your end-point assessment(selected by 11 apprentices)

  100%0%

Organisation

• Organising well-structured training(selected by 11 apprentices)

  91%9%

• Providing accessible training resources(selected by 11 apprentices)

  91%9%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 11 apprentices)

  82%18%

• Taking into account your previous learning(selected by 11 apprentices)

  91%9%

• Giving you relevant training that helps you perform your job better(selected by 11 apprentices)

  100%0%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 11 apprentices)

  100%0%

Support

• Helping you learn new skills and develop existing ones(selected by 11 apprentices)

  100%0%

• Supporting you and your apprenticeship(selected by 11 apprentices)

  91%9%

• Resolving any issues you have(selected by 11 apprentices)

  91%9%

• Preparing you for success in your future career(selected by 11 apprentices)

  91%9%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	91%	9%
Ensuring you understand the requirements of your end-point assessment	100%	0%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	91%	9%
Providing accessible training resources	91%	9%
Balancing online learning with classroom-based training to suit your apprenticeship	82%	18%
Taking into account your previous learning	91%	9%
Giving you relevant training that helps you perform your job better	100%	0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	100%	0%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	100%	0%
Supporting you and your apprenticeship	91%	9%
Resolving any issues you have	91%	9%
Preparing you for success in your future career	91%	9%

Contact this training provider

• Registered address: 5 Penrod Way, Heysham, Morecambe, LA3 2UZ
• Email: enquiries@lantrain.co.uk
• Telephone: 01524 858326
• Website: https://lantrain.co.uk/apprenticeships/

Training provider overview and courses delivered

View 3 courses delivered by this training provider

Select a course to view location, training options and contact details

• Autocare technician (level 2)
• Heavy vehicle service and maintenance technician (level 3)
• Motor vehicle service and maintenance technician - light vehicle (level 3)

Lancaster Training Services Ltd is based at Heysham in Lancashire, providing specialist training in the automotive and logistics sectors for 37 years.

Our team of trainers has been recruited from the automotive and logistics sectors. This means we can offer role-specific training from industry professionals, each with more than 10 years' experience in their chosen fields.

We offer training that meets the needs of individual apprentices and for small and large business in both the public and private sectors.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for LANCASTER TRAINING SERVICES LIMITED .

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Shortlisted

LANCASTER TRAINING SERVICES LIMITED is 1 of 104 training providers for Autocare technician (level 2).

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