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Training provider

THE OPEN UNIVERSITY

Employer reviews

Good (931 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 60% 40% 678
Reporting on progress of apprentices 41% 59% 525
Getting new apprentices started 84% 16% 402
Improving apprentice skills 91% 9% 292
Working with small numbers of apprentices 92% 8% 287
Providing the right training at the right time 85% 15% 265
Initial assessment of apprentices 78% 22% 232
Adapting to my needs 50% 50% 231
Training facilities 65% 35% 85

Apprentice reviews

Good (170 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 73% 27%
Ensuring you understand the requirements of your end-point assessment 79% 21%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 86% 14%
Providing accessible training resources 92% 8%
Balancing online learning with classroom-based training to suit your apprenticeship 66% 34%
Taking into account your previous learning 78% 22%
Giving you relevant training that helps you perform your job better 84% 16%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 96% 4%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 88% 12%
Supporting you and your apprenticeship 82% 18%
Resolving any issues you have 83% 17%
Preparing you for success in your future career 84% 16%

Provider overview

For over 50 years, The Open University (OU) has led the way in supported distance learning, working with organisations to solve business challenges. The OU combines academic excellence with technological expertise to deliver flexible work-based learning. Our wide-ranging educational offering has helped us train a range of professionals and has widened participation through the accessible way we deliver our learning. The OU's flexible and adaptable approach enables consistent educational programmes; including higher and degree apprenticeships; to be delivered at scale. Through minimising travel, the OU's blended delivery model is shaped around the needs of the employer and the personal and professional responsibilities of the apprentice.

Apprenticeship training course

Police community support officer (level 4)

78% achievement rate (out of 280 apprentices)

51% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2021 to 2022 academic year.

THE OPEN UNIVERSITY’s training options

Head office

Walton Hall, Milton Keynes, MK7 6AA

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Apprenticeship location

Check THE OPEN UNIVERSITY’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
03003030122
Shortlisted

THE OPEN UNIVERSITY is 1 of 5 training providers for Police community support officer (level 4).

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