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Training provider

Busy Bees Education and Training

Employer reviews

Good (23 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 54% 46% 13
Getting new apprentices started 62% 38% 13
Improving apprentice skills 75% 25% 12
Reporting on progress of apprentices 33% 67% 12
Providing the right training at the right time 89% 11% 9
Initial assessment of apprentices 62% 38% 8
Adapting to my needs 83% 17% 6
Working with small numbers of apprentices 80% 20% 5
Training facilities 50% 50% 2

Apprentice reviews

Good (87 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 63% 37%
Ensuring you understand the requirements of your end-point assessment 77% 23%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 71% 29%
Providing accessible training resources 74% 26%
Balancing online learning with classroom-based training to suit your apprenticeship 59% 41%
Taking into account your previous learning 77% 23%
Giving you relevant training that helps you perform your job better 72% 28%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 62% 38%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 77% 23%
Supporting you and your apprenticeship 64% 36%
Resolving any issues you have 69% 31%
Preparing you for success in your future career 78% 22%

Provider overview

Busy Bees Education and Training is a specialist training provider for the care sector. We provide employers with an exceptional apprenticeship programme for your existing staff and a full end to end recruitment service to help you grow your own talent by employing an apprentice. We understand the challenges involved with running a care business. Our apprenticeship programmes are tailored completely to your needs and we take a flexible, adaptable approach to the assessment process.

Apprenticeship training course

Customer service specialist (level 3)

Busy Bees Education and Training’s training options

Head office

St Matthews Road, Shaftsbury Drive, Burntwood, WS7 9QP

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Apprenticeship location

Check Busy Bees Education and Training’s training options for the apprenticeship location.

Shortlisted

Busy Bees Education and Training is 1 of 321 training providers for Customer service specialist (level 3).

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