Skip to main content

This is a new service – your feedback will help us to improve it.

Training provider

PROFESSIONAL APPRENTICESHIPS LTD

Employer reviews

Excellent (17 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 93% 7% 14
Reporting on progress of apprentices 64% 36% 11
Providing the right training at the right time 88% 12% 8
Improving apprentice skills 100% 0% 7
Initial assessment of apprentices 75% 25% 4
Training facilities 75% 25% 4
Getting new apprentices started 100% 0% 3
Working with small numbers of apprentices 100% 0% 3
Adapting to my needs 100% 0% 1

Apprentice reviews

Good (16 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 75% 25%
Ensuring you understand the requirements of your end-point assessment 81% 19%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 75% 25%
Providing accessible training resources 75% 25%
Balancing online learning with classroom-based training to suit your apprenticeship 75% 25%
Taking into account your previous learning 88% 12%
Giving you relevant training that helps you perform your job better 75% 25%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 81% 19%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 75% 25%
Supporting you and your apprenticeship 75% 25%
Resolving any issues you have 81% 19%
Preparing you for success in your future career 75% 25%

Provider overview

Professional Apprenticeships are an award winning apprenticeship Provider ("Bristol and Bath Apprenticeship Provider of the Year" at the 2021 Bristol and Bath Apprenticeship Awards) with the very highest result in our Ofsted Monitoring visit. Specialist in IT, Digital Marketing, Business and Management, we have earned a reputation for offering the highest levels of training and support. Working closely with businesses of all sizes (Levy included), we take time to get to know the company in order to deliver a bespoke service. When working with us, quality is at the forefront of everything we do and we pride ourselves on developing business through developing people.

Apprenticeship training course

Customer service specialist (level 3)

PROFESSIONAL APPRENTICESHIPS LTD’s training options

Head office

1 Filwood Park Lane, Bristol, BS4 1ET

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Apprenticeship location

Check PROFESSIONAL APPRENTICESHIPS LTD’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01174224000
Shortlisted

PROFESSIONAL APPRENTICESHIPS LTD is 1 of 339 training providers for Customer service specialist (level 3).

View training providers for this course

Back to top View shortlist