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Training provider

DISCOVERY RECRUITMENT LIMITED

Employer reviews

Good (21 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 80% 20% 15
Initial assessment of apprentices 54% 46% 13
Providing the right training at the right time 38% 62% 8
Getting new apprentices started 100% 0% 7
Adapting to my needs 100% 0% 7
Reporting on progress of apprentices 50% 50% 6
Improving apprentice skills 20% 80% 5
Training facilities 75% 25% 4
Working with small numbers of apprentices 100% 0% 2

Apprentice reviews

Good (12 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 58% 42%
Ensuring you understand the requirements of your end-point assessment 58% 42%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 50% 50%
Providing accessible training resources 75% 25%
Balancing online learning with classroom-based training to suit your apprenticeship 83% 17%
Taking into account your previous learning 67% 33%
Giving you relevant training that helps you perform your job better 75% 25%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 75% 25%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 75% 25%
Supporting you and your apprenticeship 75% 25%
Resolving any issues you have 83% 17%
Preparing you for success in your future career 75% 25%

Provider overview

The world is changing, and Discovery is a game-changer in workforce solutions.

We're trail-blazing the industry with a fresh approach to building workforces; we partner with companies to change the way they recruit and develop their people to deliver sustainable productivity and on-going growth.

Discovery offer a range of workforce solutions to help employers get the best out of their people, including apprenticeships, training programmes and recruitment across all levels of seniority.

Our apprenticeship programmes facilitate long-term personal and professional improvement. Using Discovery's expertise in behaviour, our apprenticeships are delivered through experiential modules and 1:1 coaching. Effective apprenticeship development: "The Discovery Way".

Courses offered

View all 4 courses offered by this provider

Select a course to view locations, training options and contact details.

Customer service specialist (level 3)
Operations manager (level 5)
Sales executive (level 4)
Team leader (level 3)
Apprenticeship training course

Customer service specialist (level 3)

Apprenticeship location

PO3 Portsmouth Remove location

DISCOVERY RECRUITMENT LIMITED’s training options

Head office 186.2 miles away

3 Railway Court, Doncaster, DN4 5FB

  • not available At apprentice’s workplace
  • available Day release: 108.5 miles away
  • available Block release: 108.5 miles away

Day and block release address

Ipsley Court, Berrington Close, Redditch, B98 0TJ

Contact this provider about this course

Telephone
01216654060
Shortlisted

DISCOVERY RECRUITMENT LIMITED is 1 of 314 training providers for Customer service specialist (level 3) at the apprenticeship location.

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