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Training provider

THE VOCATIONAL ACADEMY ESSEX LTD

Other names:
The Vocational Academy

Employer reviews

Poor (2 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Getting new apprentices started 50% 50% 2
Providing the right training at the right time 0% 100% 1
Communication with employers 0% 100% 1
Improving apprentice skills 100% 0% 1
Training facilities 100% 0% 1

Apprentice reviews

Poor (10 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 50% 50%
Ensuring you understand the requirements of your end-point assessment 50% 50%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 30% 70%
Providing accessible training resources 50% 50%
Balancing online learning with classroom-based training to suit your apprenticeship 40% 60%
Taking into account your previous learning 50% 50%
Giving you relevant training that helps you perform your job better 60% 40%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 30% 70%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 50% 50%
Supporting you and your apprenticeship 30% 70%
Resolving any issues you have 40% 60%
Preparing you for success in your future career 50% 50%

Provider overview

The Vocational Academy specialises in vocational training at level 3 and above in management, business administration, customer service, human resources, residential care, digital marketing, finance, and electrical installations. We have been providing apprenticeship training for nearly 3 years as of 2023 and have been providing vocational training since 2013. We have the capacity to deliver to over 500 apprentices per year and cover the east, south, midlands and northwest of England. Our last Ofsted inspection was in February 2022 where we were recognised as making reasonable progress. TVA firmly believes in consistently reinvesting monies back into the business to improve facilities for the benefit of our employers and apprentices.

Apprenticeship training course

Customer service specialist (level 3)

THE VOCATIONAL ACADEMY ESSEX LTD’s training options

Head office

Charter House, 103-105 Leigh Road, Leigh-On-Sea, SS9 1JL

  • not available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check THE VOCATIONAL ACADEMY ESSEX LTD’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01702599097
Shortlisted

THE VOCATIONAL ACADEMY ESSEX LTD is 1 of 333 training providers for Customer service specialist (level 3).

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