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Training provider


Employer reviews

Excellent (24 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 90% 10% 21
Providing the right training at the right time 67% 33% 12
Adapting to my needs 91% 9% 11
Reporting on progress of apprentices 90% 10% 10
Improving apprentice skills 100% 0% 8
Getting new apprentices started 80% 20% 5
Initial assessment of apprentices 100% 0% 2
Training facilities 0% 100% 2
Working with small numbers of apprentices 50% 50% 2

Provider overview

Mercuri International UK is a nationwide training provider with 60 years’ experience delivering commercial excellence by transforming organizations and empowering people to reach their potential. We have been working with employers across the UK delivering apprenticeship programmes since the beginning of 2019. Our programmes are delivered through a combination of integrated multi-format learning methods.  Mercuri Coaches work with apprentices using virtual & remote learning platforms as well as face to face classroom sessions. We work with employers wherever they are, providing closed cohort apprenticeships as well delivering open cohorts to apprentices from different employers at a range of geographical locations.

Apprenticeship training course

Customer service specialist (level 3)


Head office

Turnberry House, 1404-1410 High Road, London, N20 9BH

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check MERCURI INTERNATIONAL (UK) LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

0330 9000 800

MERCURI INTERNATIONAL (UK) LIMITED is 1 of 333 training providers for Customer service specialist (level 3).

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