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Training provider

Ginger Nut Training

Employer reviews

Excellent (132 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 83% 17% 89
Reporting on progress of apprentices 71% 29% 73
Getting new apprentices started 82% 18% 55
Working with small numbers of apprentices 84% 16% 43
Adapting to my needs 69% 31% 36
Improving apprentice skills 66% 34% 35
Providing the right training at the right time 67% 33% 30
Initial assessment of apprentices 83% 17% 30
Training facilities 33% 67% 9

Apprentice reviews

Good (100 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 76% 24%
Ensuring you understand the requirements of your end-point assessment 74% 26%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 71% 29%
Providing accessible training resources 86% 14%
Balancing online learning with classroom-based training to suit your apprenticeship 58% 42%
Taking into account your previous learning 66% 34%
Giving you relevant training that helps you perform your job better 71% 29%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 81% 19%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 83% 17%
Supporting you and your apprenticeship 82% 18%
Resolving any issues you have 85% 15%
Preparing you for success in your future career 72% 28%

Provider overview

Ginger Nut Training have been delivering apprenticeships since 2015, are rated Good in all areas by Ofsted, accredited by Matrix, and reviewed at 5* on Google and Trust Pilot. For two consecutive years in 2023 and 2024, we have won AAC Awards Business & Administration Provider of the Year, as well as Prestige Awards - Apprenticeship Consultancy of the Year 2023, and numerous other recognitions. We were an award-winning employer of apprentices before we launched Ginger Nut Training, where we work closely with employers to ensure everyone gets the maximum return from the time that they invest. We deliver predominantly online, have no minimum cohorts, and roll-on, roll-off throughout the year to offer complete inclusivity and flexibility.

Apprenticeship training course

Customer service specialist (level 3)

Apprenticeship location

Newcastle upon Tyne, Tyne & Wear Remove location

Ginger Nut Training’s training options

Head office 238.6 miles away

37 Queen Street, Colchester, CO1 2PQ

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
0207 4955110
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Ginger Nut Training is 1 of 312 training providers for Customer service specialist (level 3) at the apprenticeship location.

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