Training provider

GLP TRAINING LTD

Employer reviews

Good (87 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	51%	49%	70
Reporting on progress of apprentices	21%	79%	53
Getting new apprentices started	83%	17%	36
Providing the right training at the right time	62%	38%	26
Improving apprentice skills	72%	28%	25
Adapting to my needs	83%	17%	23
Working with small numbers of apprentices	94%	6%	18
Initial assessment of apprentices	71%	29%	14
Training facilities	40%	60%	10

Apprentice reviews

Excellent (111 reviews)

Apprentice review details

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	82%	18%
Ensuring you understand the requirements of your end-point assessment	86%	14%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	81%	19%
Providing accessible training resources	90%	10%
Balancing online learning with classroom-based training to suit your apprenticeship	75%	25%
Taking into account your previous learning	81%	19%
Giving you relevant training that helps you perform your job better	84%	16%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	89%	11%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	86%	14%
Supporting you and your apprenticeship	86%	14%
Resolving any issues you have	83%	17%
Preparing you for success in your future career	86%	14%

Provider overview

GLP Training is a National training provider specialising in the delivery of apprenticeships and providing managed service solutions for employers. Our teams of industry specific trainers deliver a 24 7 service that is bespoke and flexible around your business's operational requirements. GLP Training works closely with large employers to provide workforce up skill apprenticeships providing progression routes,tackle skills shortages and help facilitate the introduction of new apprenticeship opportunities into industry. GLP Training is a modern training provider with a blended delivery approach and invests in technology to provide up to date training.

Courses offered

View all 39 courses offered by this provider

Select a course to view locations, training options and contact details.

Adult care worker (level 2)

Advanced credit controller and debt collection specialist (level 3)

Associate project manager (level 4)

Building services engineering service and maintenance engineer (level 3)

Business administrator (level 3)

Business analyst (level 4)

Carpentry and joinery (level 2)

Cleaning hygiene operative (level 2)

Coaching professional (level 5)

Construction site supervisor (level 4)

Corporate responsibility and sustainability practitioner (level 4)

Craft carpentry and joinery (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Facilities management supervisor (level 3)

Facilities manager (level 4)

Facilities services operative (level 2)

Financial services administrator (level 3)

Financial services customer adviser (level 2)

HR support (level 3)

Improvement practitioner (level 4)

Improvement specialist (level 5)

Improvement technician (level 3)

Lead adult care worker (level 3)

Lean manufacturing operative (level 2)

Learning and development consultant business partner (level 5)

Learning and development practitioner (level 3)

Learning and skills mentor (level 4)

Operations manager (level 5)

Procurement and supply chain practitioner (level 4)

Property maintenance operative (level 2)

Recruitment consultant (level 3)

Recruitment resourcer (level 2)

Safety, health and environment technician (level 3)

Sales executive (level 4)

Security first line manager (level 3)

Supply chain operator (level 2)

Supply chain warehouse operative (level 2)

Team leader (level 3)

Apprenticeship training course

Customer service specialist (level 3)

54% achievement rate (out of 50 apprentices)

43% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Newcastle upon Tyne, Tyne & Wear Remove location

GLP TRAINING LTD’s training options

Head office 194.6 miles away

Britannia Road, Worcester, WR1 3DF

• available At apprentice’s workplace
• available Day release: 194.6 miles away
• not available Block release

Day release address

BRITANNIA COURT, 19 BRITANNIA ROAD, WORCESTER, WR1 3DF

Contact this provider about this course

• Email: info@glptraining.co.uk
• Telephone: 01905670884
• Website: https://www.glptraining.co.uk

Shortlisted

GLP TRAINING LTD is 1 of 312 training providers for Customer service specialist (level 3) at the apprenticeship location.

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