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Training provider

BLUE SKY ASSESSING & CONSULTANCY LTD

Employer reviews

Excellent (40 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 83% 17% 30
Adapting to my needs 88% 12% 16
Providing the right training at the right time 93% 7% 14
Improving apprentice skills 100% 0% 14
Reporting on progress of apprentices 85% 15% 13
Getting new apprentices started 92% 8% 12
Working with small numbers of apprentices 100% 0% 12
Initial assessment of apprentices 78% 22% 9
Training facilities 33% 67% 3

Apprentice reviews

Excellent (26 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 92% 8%
Ensuring you understand the requirements of your end-point assessment 88% 12%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 92% 8%
Providing accessible training resources 92% 8%
Balancing online learning with classroom-based training to suit your apprenticeship 81% 19%
Taking into account your previous learning 88% 12%
Giving you relevant training that helps you perform your job better 85% 15%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 88% 12%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 92% 8%
Supporting you and your apprenticeship 92% 8%
Resolving any issues you have 96% 4%
Preparing you for success in your future career 92% 8%

Provider overview

Blue Sky have delivered apprenticeships for over 10 years. We provide professional, soft skills training to develop and motivate your employees. Our specialist team of experienced staff ensure that each apprentice acquires the skills and knowledge they need to add value to your business. Our apprenticeship programmes; Business Administration, Team Leading, Operational Management, Customer Service, Project Management, Marketing, HR, Travel and Sales, focus on the needs of the employer and the apprentice, providing a bespoke delivery that can suit any business, small or large. Our expertise lies in understanding the individual needs of all staff and providing support through our passion and fiercely dedicated delivery style.

Apprenticeship training course

Customer service specialist (level 3)

71% achievement rate (out of 10 apprentices)

43% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Newcastle upon Tyne, Tyne & Wear Remove location

BLUE SKY ASSESSING & CONSULTANCY LTD’s training options

Head office 225.6 miles away

Unit B2, Framlingham Road, Moat Park, Earl Soham, Woodbridge, IP13 7SR

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
07841347652
Shortlisted

BLUE SKY ASSESSING & CONSULTANCY LTD is 1 of 312 training providers for Customer service specialist (level 3) at the apprenticeship location.

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