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Training provider

SCL EDUCATION & TRAINING LIMITED

Employer reviews

Excellent (31 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 88% 12% 25
Reporting on progress of apprentices 47% 53% 17
Adapting to my needs 69% 31% 16
Providing the right training at the right time 75% 25% 12
Improving apprentice skills 100% 0% 11
Getting new apprentices started 89% 11% 9
Working with small numbers of apprentices 100% 0% 6
Initial assessment of apprentices 83% 17% 6
Training facilities 0% 100% 2

Apprentice reviews

Excellent (61 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 89% 11%
Ensuring you understand the requirements of your end-point assessment 93% 7%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 93% 7%
Providing accessible training resources 92% 8%
Balancing online learning with classroom-based training to suit your apprenticeship 72% 28%
Taking into account your previous learning 85% 15%
Giving you relevant training that helps you perform your job better 92% 8%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 89% 11%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 95% 5%
Supporting you and your apprenticeship 95% 5%
Resolving any issues you have 87% 13%
Preparing you for success in your future career 93% 7%

Provider overview

SCL is a government-approved training provider who has been delivering education through sport for over 15 years. We offer a range of sector-specific apprenticeships nationwide to help upskill your team, improve your delivery and expand your business.

SCL currently deliver apprenticeships to over 50 employers and deliver education and training programmes to over 50 grassroots and community sports clubs. They specialise in helping micro and SME businesses and have a programme of support and a delivery model specifically designed to help businesses.

SCL employs over 20 apprentices each year which means we understand the benefits of apprenticeships and have seen the impact apprentices can have on a business first-hand.

Apprenticeship training course

Customer service specialist (level 3)

85% achievement rate (out of 10 apprentices)

43% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Worcester, Worcestershire Remove location

SCL EDUCATION & TRAINING LIMITED’s training options

Head office 84.4 miles away

Unit 7, Lakeside Business Park Swan Lane, Sandhurst, GU47 9DN

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
03456445747
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SCL EDUCATION & TRAINING LIMITED is 1 of 314 training providers for Customer service specialist (level 3) at the apprenticeship location.

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