Skip to main content

This is a new service – your feedback will help us to improve it.

Training provider

Northwest Education And Training Ltd

Employer reviews

Excellent (24 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 83% 17% 18
Adapting to my needs 73% 27% 15
Reporting on progress of apprentices 50% 50% 14
Getting new apprentices started 89% 11% 9
Providing the right training at the right time 71% 29% 7
Improving apprentice skills 83% 17% 6
Initial assessment of apprentices 100% 0% 6
Training facilities 50% 50% 2
Working with small numbers of apprentices 100% 0% 1

Provider overview

Northwest Education & Training (NWEAT) are an established leading training provider with national provision and a personal approach. Specialising across sectors within Manufacturing, Logistics, Insurance, Financial, Housing, Healthcare ,NHS,  Retail & Construction. We received a Grade 2 (Good) during an Ofsted inspection in October 2019.

We have been commended by operators, employers and awarding bodies as providing high quality apprenticeships and raising the skills of their employees. 

By successfully balancing apprenticeship delivery with your operational needs we increase the chances for your employees to successfully complete and achieve their apprenticeship.

Apprenticeship training course

Customer service specialist (level 3)

Northwest Education And Training Ltd’s training options

Head office

Unit 9, 100 Sefton Lane, Liverpool, L31 8BT

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Apprenticeship location

Check Northwest Education And Training Ltd’s training options for the apprenticeship location.

Contact this provider about this course


Northwest Education And Training Ltd is 1 of 333 training providers for Customer service specialist (level 3).

View training providers for this course

View all 7 courses offered by this provider
Back to top View shortlist