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Training provider


Employer reviews

Excellent (31 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 62% 38% 24
Getting new apprentices started 95% 5% 20
Adapting to my needs 75% 25% 16
Working with small numbers of apprentices 93% 7% 14
Reporting on progress of apprentices 43% 57% 14
Providing the right training at the right time 80% 20% 10
Initial assessment of apprentices 90% 10% 10
Improving apprentice skills 50% 50% 6
Training facilities 25% 75% 4

Apprentice reviews

Not yet reviewed

Provider overview

Pier Training was set up in 2011 with a local presence in many regions of England, a company with clear vision that held the apprentice and employer at the heart of everything we do. Our team of dedicated staff are highly qualified within their own sector specialism, including apprenticeships.

Our mission is to help apprentices realise their potential by making training an enjoyable journey where they can start to differentiate their yesterday from today, and make their future look even better.

We work with you to understand the job role of your staff and prepare a bespoke delivery plan with clear milestones and performance indicators. Before apprentices are signed up on the training programme, a thorough apprentice engagement session is conducted providing clear guidance, both to the apprentice and the employer about expectations and level of commitment.

Apprenticeship training course

Customer service specialist (level 3)

PIER TECHNOLOGY LTD’s training options

Head office

Challoner House 19, Clerkenwell Close, London, EC1R 0RR

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check PIER TECHNOLOGY LTD’s training options for the apprenticeship location.

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PIER TECHNOLOGY LTD is 1 of 317 training providers for Customer service specialist (level 3).

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