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Training provider

PENSHAW VIEW TRAINING LIMITED

Employer reviews

Good (72 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 72% 28% 43
Reporting on progress of apprentices 56% 44% 34
Working with small numbers of apprentices 93% 7% 28
Getting new apprentices started 85% 15% 26
Providing the right training at the right time 74% 26% 19
Initial assessment of apprentices 94% 6% 17
Improving apprentice skills 93% 7% 15
Adapting to my needs 85% 15% 13
Training facilities 33% 67% 6

Apprentice reviews

Good (47 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 70% 30%
Ensuring you understand the requirements of your end-point assessment 87% 13%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 74% 26%
Providing accessible training resources 85% 15%
Balancing online learning with classroom-based training to suit your apprenticeship 68% 32%
Taking into account your previous learning 81% 19%
Giving you relevant training that helps you perform your job better 81% 19%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 79% 21%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 87% 13%
Supporting you and your apprenticeship 79% 21%
Resolving any issues you have 79% 21%
Preparing you for success in your future career 77% 23%

Provider overview

Penshaw View Training (PVT) are experts in delivering apprenticeships in a variety of sectors. We offer a bespoke service to employers to ensure a contextualised, unique training service, which best meets the needs of your business. Our unique service gives you a one stop training solution to train your employees and new recruits. PVT are a responsible and responsive organisation, with a wide network of contacts. We have vast experience in developing, maintaining and improving large-scale and complex training delivery models to suit the needs of employers like you.

We seek to create relationships with forward thinking employers who invest in their workforce to achieve better results. PVT has a national presence with a local feel.

Apprenticeship training course

Customer service specialist (level 3)

Apprenticeship location

WR11 Tewkesbury Remove location

PENSHAW VIEW TRAINING LIMITED’s training options

Head office 192.9 miles away

11 Ashdale, Houghton Le Spring, DH4 7SL

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
0191 5437177
Shortlisted

PENSHAW VIEW TRAINING LIMITED is 1 of 312 training providers for Customer service specialist (level 3) at the apprenticeship location.

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