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Training provider

HCRG CARE SERVICES LTD

Employer reviews

Good (10 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Improving apprentice skills 100% 0% 5
Providing the right training at the right time 100% 0% 4
Reporting on progress of apprentices 75% 25% 4
Communication with employers 67% 33% 3
Getting new apprentices started 100% 0% 3
Adapting to my needs 33% 67% 3
Initial assessment of apprentices 0% 100% 1
Training facilities 0% 100% 1

Apprentice reviews

Good (11 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 64% 36%
Ensuring you understand the requirements of your end-point assessment 82% 18%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 73% 27%
Providing accessible training resources 55% 45%
Balancing online learning with classroom-based training to suit your apprenticeship 73% 27%
Taking into account your previous learning 73% 27%
Giving you relevant training that helps you perform your job better 64% 36%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 82% 18%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 82% 18%
Supporting you and your apprenticeship 55% 45%
Resolving any issues you have 64% 36%
Preparing you for success in your future career 73% 27%

Provider overview

The Learning Enterprise has centres of learning spread across the country supporting Health and Care providers with both Business Professional Clinical and Care apprenticeships.

Your apprentice will benefit from:

  • Specialist assessors and subject matter experts who develop bespoke training packages that are mapped and aligned to the apprenticeship and your work based requirements
  • We use blended learning opportunities including work based projects, classroom based workshops, webinars, workbooks and ePortfolios

Both you and your apprentice will benefit from:

  • A facilitated recruitment process through our dedicated admin team
  • A named trainer or assessor to support you through the apprentice journey

We hold the Quality Mark for our training

Apprenticeship training course

Customer service specialist (level 3)

HCRG CARE SERVICES LTD’s training options

Head office

The Heath Business & Technical Park, Runcorn, WA7 4QX

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Apprenticeship location

Check HCRG CARE SERVICES LTD’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
07966162492
Shortlisted

HCRG CARE SERVICES LTD is 1 of 334 training providers for Customer service specialist (level 3).

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