Skip to main content

This is a new service – your feedback will help us to improve it.

Training provider

GP STRATEGIES TRAINING LIMITED

Employer reviews

Good (301 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 58% 42% 224
Reporting on progress of apprentices 45% 55% 179
Getting new apprentices started 71% 29% 136
Providing the right training at the right time 52% 48% 98
Initial assessment of apprentices 71% 29% 77
Adapting to my needs 72% 28% 76
Working with small numbers of apprentices 81% 19% 69
Improving apprentice skills 52% 48% 64
Training facilities 31% 69% 26

Apprentice reviews

Good (37 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 70% 30%
Ensuring you understand the requirements of your end-point assessment 70% 30%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 78% 22%
Providing accessible training resources 89% 11%
Balancing online learning with classroom-based training to suit your apprenticeship 59% 41%
Taking into account your previous learning 81% 19%
Giving you relevant training that helps you perform your job better 89% 11%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 68% 32%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 76% 24%
Supporting you and your apprenticeship 70% 30%
Resolving any issues you have 81% 19%
Preparing you for success in your future career 78% 22%

Provider overview

GP Strategies Training Limited is part of an international/global performance improvement organisation that has, for over 40 year specialised in supporting employers, adults and young people throughout England and Scotland achieve their objectives and career goals.

GPSTL has 17 modern and fully resourced training facilities throughout the UK and is one of the largest and most successful apprenticeship providers in the country supporting nearly 7000 learners achieve their apprenticeship programme.

We was recognised by Ofsted in 2012 and 2016 as a 'Good' provider with 4 contributory 'Outstanding' grades/features with an enviable track record of high achievement rates, ensuring that our learners are given every opportunity to succeed.

Apprenticeship training course

Customer service specialist (level 3)

GP STRATEGIES TRAINING LIMITED’s training options

Head office

Kingsgate, Wellington Road North, Stockport, SK4 1LW

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check GP STRATEGIES TRAINING LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
0333 1000 610
Shortlisted

GP STRATEGIES TRAINING LIMITED is 1 of 317 training providers for Customer service specialist (level 3).

View training providers for this course

Back to top View shortlist