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Training provider

IXION HOLDINGS (CONTRACTS) LIMITED

Employer reviews

Good (74 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 72% 28% 46
Getting new apprentices started 90% 10% 41
Reporting on progress of apprentices 67% 33% 27
Adapting to my needs 72% 28% 18
Initial assessment of apprentices 75% 25% 16
Providing the right training at the right time 67% 33% 15
Working with small numbers of apprentices 92% 8% 12
Improving apprentice skills 70% 30% 10
Training facilities 33% 67% 3

Apprentice reviews

Good (97 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 63% 37%
Ensuring you understand the requirements of your end-point assessment 65% 35%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 65% 35%
Providing accessible training resources 72% 28%
Balancing online learning with classroom-based training to suit your apprenticeship 62% 38%
Taking into account your previous learning 73% 27%
Giving you relevant training that helps you perform your job better 72% 28%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 68% 32%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 72% 28%
Supporting you and your apprenticeship 71% 29%
Resolving any issues you have 67% 33%
Preparing you for success in your future career 69% 31%

Provider overview

Ixion has a passion for life-long-learning support for apprentices. Our adult training, traineeships & apprenticeships deliver the highest standards in a variety of industry sectors. Using the latest technologies allows us to work with apprentices and employers to deliver and enhance the learning experience .

Apprenticeships and Higher apprenticeships are an excellent way of gaining apprenticeships and workplace experiences for young people. Young apprentices earn while they learn, experience a wide range of opportunities and build relationships in the industry sector in which they wish to progress. We provide our apprentices all the support they need along their journey.

Apprenticeship training course

Customer service specialist (level 3)

Apprenticeship location

Newcastle upon Tyne, Tyne & Wear Remove location

IXION HOLDINGS (CONTRACTS) LIMITED’s training options

Head office 172.8 miles away

Black Country House, Rounds Green Road, Oldbury, B69 2DG

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
01245 505630
Shortlisted

IXION HOLDINGS (CONTRACTS) LIMITED is 1 of 312 training providers for Customer service specialist (level 3) at the apprenticeship location.

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