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Training provider

IXION HOLDINGS (CONTRACTS) LIMITED

Employer reviews

Excellent (99 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 73% 27% 64
Getting new apprentices started 87% 13% 55
Reporting on progress of apprentices 65% 35% 37
Adapting to my needs 78% 22% 27
Initial assessment of apprentices 75% 25% 24
Working with small numbers of apprentices 94% 6% 18
Providing the right training at the right time 71% 29% 17
Improving apprentice skills 64% 36% 14
Training facilities 20% 80% 5

Apprentice reviews

Good (40 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 65% 35%
Ensuring you understand the requirements of your end-point assessment 65% 35%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 68% 32%
Providing accessible training resources 78% 22%
Balancing online learning with classroom-based training to suit your apprenticeship 65% 35%
Taking into account your previous learning 72% 28%
Giving you relevant training that helps you perform your job better 75% 25%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 68% 32%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 70% 30%
Supporting you and your apprenticeship 72% 28%
Resolving any issues you have 72% 28%
Preparing you for success in your future career 72% 28%

Provider overview

Ixion has a passion for life-long-learning support for apprentices. Our adult training, traineeships & apprenticeships deliver the highest standards in a variety of industry sectors. Using the latest technologies allows us to work with apprentices and employers to deliver and enhance the learning experience .

Apprenticeships and Higher apprenticeships are an excellent way of gaining apprenticeships and workplace experiences for young people. Young apprentices earn while they learn, experience a wide range of opportunities and build relationships in the industry sector in which they wish to progress. We provide our apprentices all the support they need along their journey.

Apprenticeship training course

Customer service specialist (level 3)

IXION HOLDINGS (CONTRACTS) LIMITED’s training options

Head office

Black Country House, Rounds Green Road, Oldbury, B69 2DG

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check IXION HOLDINGS (CONTRACTS) LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01245254875
Shortlisted

IXION HOLDINGS (CONTRACTS) LIMITED is 1 of 334 training providers for Customer service specialist (level 3).

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