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Training provider

SBC TRAINING LIMITED

Employer reviews

Excellent (40 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 86% 14% 28
Getting new apprentices started 89% 11% 18
Reporting on progress of apprentices 61% 39% 18
Providing the right training at the right time 100% 0% 17
Improving apprentice skills 77% 23% 13
Working with small numbers of apprentices 100% 0% 10
Initial assessment of apprentices 78% 22% 9
Adapting to my needs 62% 38% 8
Training facilities 75% 25% 4

Apprentice reviews

Excellent (16 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 88% 12%
Ensuring you understand the requirements of your end-point assessment 81% 19%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 88% 12%
Providing accessible training resources 88% 12%
Balancing online learning with classroom-based training to suit your apprenticeship 81% 19%
Taking into account your previous learning 94% 6%
Giving you relevant training that helps you perform your job better 81% 19%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 88% 12%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 94% 6%
Supporting you and your apprenticeship 88% 12%
Resolving any issues you have 88% 12%
Preparing you for success in your future career 81% 19%

Provider overview

Excel Training ltd offer apprenticeship programmes in Adult Social Care at levels 2 to 5 (Adult care worker, Lead adult care worker, Lead practitioner in adult care and the Leader in adult care), Early years practitioners and educators levels 2 and 3, Hair professional level 2, Advanced and creative hairdressing level 3, Business administrator and Operations or Departmental manager level 5.

Apprenticeship training course

Customer service specialist (level 3)

35% achievement rate (out of 20 apprentices)

43% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

hammersmith and fulham, greater london Remove location

SBC TRAINING LIMITED’s training options

Head office 137.4 miles away

19g Vanguard Way, Battlefield Enterprise Park, Shrewsbury, SY1 3TG

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
01743454810
Shortlisted

SBC TRAINING LIMITED is 1 of 314 training providers for Customer service specialist (level 3) at the apprenticeship location.

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