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Training provider

SKILLWISE TRAINING UK LTD

Employer reviews

Good (19 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 71% 29% 14
Providing the right training at the right time 62% 38% 8
Improving apprentice skills 100% 0% 8
Reporting on progress of apprentices 20% 80% 5
Adapting to my needs 60% 40% 5
Training facilities 80% 20% 5
Getting new apprentices started 100% 0% 4
Initial assessment of apprentices 75% 25% 4
Working with small numbers of apprentices 100% 0% 2

Apprentice reviews

Good (15 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 80% 20%
Ensuring you understand the requirements of your end-point assessment 80% 20%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 80% 20%
Providing accessible training resources 87% 13%
Balancing online learning with classroom-based training to suit your apprenticeship 87% 13%
Taking into account your previous learning 60% 40%
Giving you relevant training that helps you perform your job better 73% 27%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 80% 20%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 80% 20%
Supporting you and your apprenticeship 80% 20%
Resolving any issues you have 87% 13%
Preparing you for success in your future career 67% 33%

Provider overview

Skillwise Training are a private training provider that offers apprenticeships at level 2, 3 and 4 nationally. We work with employers and apprentices to identify and meet their individual and organisational needs and goals through detailed training needs analysis, information and continued guidance. Skillwise Training delivers apprenticeships in; Business Administration, Customer Service, Team Leading and Management. We work with our employers to deliver programmes that meet your needs and expectations and make a meaningful impact on your business. Our 4R's approach ensures we have the Right apprentices, with the Right employer, on the Right programme, with the Right tutor.

Courses offered

View all 5 courses offered by this provider
Apprenticeship training course

Customer service specialist (level 3)

Apprenticeship location

Newcastle upon Tyne, Tyne & Wear Remove location

SKILLWISE TRAINING UK LTD’s training options

Head office 169.5 miles away

4 Beacon Court, Birmingham Road, Great Barr, Birmingham, B43 6NN

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
01217131661
Shortlisted

SKILLWISE TRAINING UK LTD is 1 of 312 training providers for Customer service specialist (level 3) at the apprenticeship location.

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