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Training provider

DUTTON FISHER ASSOCIATES LIMITED

Employer reviews

Excellent (207 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 91% 9% 169
Reporting on progress of apprentices 62% 38% 113
Getting new apprentices started 93% 7% 73
Adapting to my needs 84% 16% 67
Providing the right training at the right time 83% 17% 58
Improving apprentice skills 93% 7% 56
Working with small numbers of apprentices 86% 14% 56
Initial assessment of apprentices 75% 25% 48
Training facilities 67% 33% 12

Apprentice reviews

Good (15 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 93% 7%
Ensuring you understand the requirements of your end-point assessment 80% 20%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 93% 7%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 60% 40%
Taking into account your previous learning 80% 20%
Giving you relevant training that helps you perform your job better 93% 7%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 87% 13%
Supporting you and your apprenticeship 87% 13%
Resolving any issues you have 80% 20%
Preparing you for success in your future career 93% 7%

Provider overview

Dutton Fisher Associates has a proven track record as a specialist training provider of Housing, Business Skills and Leadership and Management Apprenticeships from Level 2 through to Level 5. We deliver apprenticeship training nationally.

We are a value based organisation offering innovative, customer focused and flexible delivery methods.

Our apprentices enjoy excellent success rates and benefit from group based workshops and one to one sessions as required. Our flexible approach ensures that employers can tailor the programme to meet their individual requirements.

Contact our specialist apprenticeship team on 01943 609541

Apprenticeship training course

Customer service specialist (level 3)

DUTTON FISHER ASSOCIATES LIMITED’s training options

  • available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check DUTTON FISHER ASSOCIATES LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01943609541
Shortlisted

DUTTON FISHER ASSOCIATES LIMITED is 1 of 318 training providers for Customer service specialist (level 3).

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