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Training provider

1ST2 ACHIEVE TRAINING LIMITED

Employer reviews

Excellent (11 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Initial assessment of apprentices 71% 29% 7
Communication with employers 67% 33% 6
Getting new apprentices started 83% 17% 6
Providing the right training at the right time 80% 20% 5
Reporting on progress of apprentices 80% 20% 5
Working with small numbers of apprentices 100% 0% 3
Improving apprentice skills 100% 0% 2
Training facilities 0% 100% 1

Apprentice reviews

Good (5 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 60% 40%
Ensuring you understand the requirements of your end-point assessment 80% 20%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 80% 20%
Providing accessible training resources 80% 20%
Balancing online learning with classroom-based training to suit your apprenticeship 60% 40%
Taking into account your previous learning 100% 0%
Giving you relevant training that helps you perform your job better 80% 20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 80% 20%
Supporting you and your apprenticeship 80% 20%
Resolving any issues you have 80% 20%
Preparing you for success in your future career 80% 20%

Provider overview

1st2 Achieve Training Ltd, based in the north-west of England, began in 2009 and since then has gone from strength to strength offering a range of sector-specific apprenticeships and training solutions across the U.K., specialising in:

  • Leadership & Management
  • Customer Service
  • Business Administration

We work with employers to provide comprehensive and tailor-made training packages to up-skill new and existing team members, which increases productivity and profitability providing your company with a competitive edge over your rivals.

Our commitment to supporting employers and apprentices by adding value to their training and development needs has been recognised with a matrix standard accreditation (2019).

Apprenticeship training course

Customer service specialist (level 3)

Apprenticeship location

Newcastle upon Tyne, Tyne & Wear Remove location

1ST2 ACHIEVE TRAINING LIMITED’s training options

Head office 108.2 miles away

8-12, London Street, Southport, PR9 0UE

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
03301655099
Shortlisted

1ST2 ACHIEVE TRAINING LIMITED is 1 of 312 training providers for Customer service specialist (level 3) at the apprenticeship location.

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