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Training provider

1ST2 ACHIEVE TRAINING LIMITED

Employer reviews

Excellent (12 reviews)

Employer review details
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 7 employers)

    86%14%
  • Reporting on progress of apprentices(selected by 7 employers)

    86%14%
  • Communication with employers(selected by 6 employers)

    67%33%
  • Getting new apprentices started(selected by 6 employers)

    83%17%
  • Initial assessment of apprentices(selected by 6 employers)

    67%33%
  • Improving apprentice skills(selected by 3 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 3 employers)

    67%33%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 86% 14% 7
Reporting on progress of apprentices 86% 14% 7
Communication with employers 67% 33% 6
Getting new apprentices started 83% 17% 6
Initial assessment of apprentices 67% 33% 6
Improving apprentice skills 100% 0% 3
Working with small numbers of apprentices 67% 33% 3

Apprentice reviews

Good (5 reviews)

Apprentice review details
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you

    60%40%
  • Ensuring you understand the requirements of your end-point assessment

    80%20%

Organisation

  • Organising well-structured training

    80%20%
  • Providing accessible training resources

    80%20%
  • Balancing online learning with classroom-based training to suit your apprenticeship

    60%40%
  • Taking into account your previous learning

    100%0%
  • Giving you relevant training that helps you perform your job better

    80%20%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time

    100%0%

Support

  • Helping you learn new skills and develop existing ones

    80%20%
  • Supporting you and your apprenticeship

    80%20%
  • Resolving any issues you have

    80%20%
  • Preparing you for success in your future career

    80%20%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 60% 40%
Ensuring you understand the requirements of your end-point assessment 80% 20%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 80% 20%
Providing accessible training resources 80% 20%
Balancing online learning with classroom-based training to suit your apprenticeship 60% 40%
Taking into account your previous learning 100% 0%
Giving you relevant training that helps you perform your job better 80% 20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 80% 20%
Supporting you and your apprenticeship 80% 20%
Resolving any issues you have 80% 20%
Preparing you for success in your future career 80% 20%

Provider overview

1st2 Achieve Training Ltd, based in the north-west of England, began in 2009 and since then has gone from strength to strength offering a range of sector-specific apprenticeships and training solutions across the U.K., specialising in:

  • Leadership & Management
  • Customer Service
  • Business Administration

We work with employers to provide comprehensive and tailor-made training packages to up-skill new and existing team members, which increases productivity and profitability providing your company with a competitive edge over your rivals.

Our commitment to supporting employers and apprentices by adding value to their training and development needs has been recognised with a matrix standard accreditation (2019).

Apprenticeship training course

Customer service specialist (level 3)

Apprenticeship location

B31 Birmingham Remove location

1ST2 ACHIEVE TRAINING LIMITED’s training options

Head office 95.9 miles away

8-12, London Street, Southport, PR9 0UE

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
03301655099
Shortlisted

1ST2 ACHIEVE TRAINING LIMITED is 1 of 309 training providers for Customer service specialist (level 3) at the apprenticeship location.

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