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Training provider

THE SKILLS NETWORK LIMITED

Employer reviews

Good (46 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 62% 38% 29
Getting new apprentices started 64% 36% 28
Reporting on progress of apprentices 23% 77% 22
Providing the right training at the right time 76% 24% 17
Initial assessment of apprentices 88% 12% 17
Improving apprentice skills 87% 13% 15
Working with small numbers of apprentices 100% 0% 12
Adapting to my needs 82% 18% 11
Training facilities 100% 0% 1

Apprentice reviews

Good (16 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 38% 62%
Ensuring you understand the requirements of your end-point assessment 50% 50%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 50% 50%
Providing accessible training resources 75% 25%
Balancing online learning with classroom-based training to suit your apprenticeship 56% 44%
Taking into account your previous learning 62% 38%
Giving you relevant training that helps you perform your job better 62% 38%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 69% 31%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 62% 38%
Supporting you and your apprenticeship 50% 50%
Resolving any issues you have 50% 50%
Preparing you for success in your future career 75% 25%

Provider overview

The Skills Network is a private national training provider with a vast amount of experience in delivering a wider variety of qualifications including AEB, CPD and Apprenticeships. We are one of the most successful providers of online learning solutions in the UK.

We are revolutionising the way apprenticeships are delivered. Our curriculum scoping model sets out the journey that individuals will take offering full flexibility in our approach.  Our experience in delivering distance learning allow us to adjust our delivery across all of our apprenticeships to accommodate your business and turn on and off distant learning to benefit you and your staff.

We are extremely excited about what we do and would like to invite you on this journey with us.

Apprenticeship training course

Customer service specialist (level 3)

THE SKILLS NETWORK LIMITED’s training options

Head office

6-16 Abbey Court, Benedict Drive, Selby, YO8 8RY

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Apprenticeship location

Check THE SKILLS NETWORK LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
+447720092990
Shortlisted

THE SKILLS NETWORK LIMITED is 1 of 310 training providers for Customer service specialist (level 3).

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