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Training provider

STARTING OFF LIMITED

Employer reviews

Good (58 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 67% 33% 49
Reporting on progress of apprentices 61% 39% 38
Getting new apprentices started 89% 11% 27
Improving apprentice skills 77% 23% 22
Providing the right training at the right time 76% 24% 21
Training facilities 56% 44% 16
Initial assessment of apprentices 73% 27% 11
Adapting to my needs 57% 43% 7
Working with small numbers of apprentices 100% 0% 5

Apprentice reviews

Excellent (26 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 96% 4%
Ensuring you understand the requirements of your end-point assessment 96% 4%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 100% 0%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 81% 19%
Taking into account your previous learning 81% 19%
Giving you relevant training that helps you perform your job better 85% 15%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 96% 4%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 96% 4%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 100% 0%
Preparing you for success in your future career 96% 4%

Provider overview

Starting Off is a recruitment and training company specialising in office-based apprenticeships across England. The company was originally established in 1989 in Northampton. Since then, we have supported thousands of young adults to launch their careers. Our apprenticeships are delivered remotely through a combination of live teaching sessions, virtual meetings, online resources and workshops. We also run drop-in sessions and some workshops in our training centre where required and can carry out site visits when requested to. As an organisation our values are - Support, Honesty, Ambition, Passion and Excellence.

Apprenticeship training course

Customer service specialist (level 3)

STARTING OFF LIMITED’s training options

Head office

Unit 12 Vulcan Works, 34-38 Guildhall Road, Northampton, NN1 1EW

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Apprenticeship location

Check STARTING OFF LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01536851195
Shortlisted

STARTING OFF LIMITED is 1 of 314 training providers for Customer service specialist (level 3).

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