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Training provider

LINDEN MANAGEMENT (UK) LIMITED

Employer reviews

Excellent (36 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 88% 12% 25
Reporting on progress of apprentices 64% 36% 14
Adapting to my needs 93% 7% 14
Providing the right training at the right time 100% 0% 13
Getting new apprentices started 69% 31% 13
Working with small numbers of apprentices 100% 0% 7
Improving apprentice skills 100% 0% 6
Initial assessment of apprentices 80% 20% 5
Training facilities 50% 50% 2

Apprentice reviews

Good (53 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 75% 25%
Ensuring you understand the requirements of your end-point assessment 83% 17%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 83% 17%
Providing accessible training resources 85% 15%
Balancing online learning with classroom-based training to suit your apprenticeship 74% 26%
Taking into account your previous learning 79% 21%
Giving you relevant training that helps you perform your job better 77% 23%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 77% 23%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 87% 13%
Supporting you and your apprenticeship 89% 11%
Resolving any issues you have 87% 13%
Preparing you for success in your future career 83% 17%

Provider overview

Linden is a national training provider supporting businesses with practical skills, training and advice to improve processes and skills with specialist knowledge in Food Manufacturing & Lean, Logistics & Supply Chain, Rail, Business & Professional Management, Retail and Service sector since 1995.

We create bespoke packages of training and Business Improvement to identify skills gaps, improve margins and increase competitiveness with specialist expertise in Continual Improvement, return on Levy Investment or contributions made by our SME customers.

We go further in fully understanding what it is our customers want to achieve in their training, we work as your partner in delivering on that vision, developing employee skills to work well as individuals and as part of a team.

Apprenticeship training course

Customer service specialist (level 3)

54% achievement rate (out of 30 apprentices)

43% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

LINDEN MANAGEMENT (UK) LIMITED’s training options

Head office

1 Darwin Court, Sherwood Energy Village, New Ollerton, Newark, NG22 9FE

  • not available At apprentice’s workplace
  • available Day release
  • available Block release

Apprenticeship location

Check LINDEN MANAGEMENT (UK) LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
08002980632
Shortlisted

LINDEN MANAGEMENT (UK) LIMITED is 1 of 313 training providers for Customer service specialist (level 3).

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