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Training provider

THE NVQ TRAINING CENTRE LIMITED

Employer reviews

Good (16 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 58% 42% 12
Working with small numbers of apprentices 100% 0% 11
Reporting on progress of apprentices 11% 89% 9
Getting new apprentices started 100% 0% 6
Initial assessment of apprentices 83% 17% 6
Adapting to my needs 50% 50% 6
Improving apprentice skills 75% 25% 4
Providing the right training at the right time 100% 0% 2
Training facilities 0% 100% 1

Apprentice reviews

Good (11 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 100% 0%
Ensuring you understand the requirements of your end-point assessment 73% 27%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 82% 18%
Providing accessible training resources 91% 9%
Balancing online learning with classroom-based training to suit your apprenticeship 82% 18%
Taking into account your previous learning 55% 45%
Giving you relevant training that helps you perform your job better 91% 9%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 91% 9%
Supporting you and your apprenticeship 91% 9%
Resolving any issues you have 100% 0%
Preparing you for success in your future career 82% 18%

Provider overview

We offer high quality workplace and day release apprenticeships to SME's and PLC's across a range of sectors throughout the UK. We have supported many companies in upskilling their current workforce as well as recruiting new talent.

Our team of fully qualified and competent tutors and assessors deliver apprenticeships from level 2 up to level 5 and pride themselves on being flexible and professional.

Apprenticeship training course

Customer service specialist (level 3)

58% achievement rate (out of 10 apprentices)

43% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

EC1V 1NH Remove location

THE NVQ TRAINING CENTRE LIMITED’s training options

Head office 99.8 miles away

Park Business Centre, Wood Lane, Erdington, Birmingham, B24 9QR

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
01213866602
Shortlisted

THE NVQ TRAINING CENTRE LIMITED is 1 of 316 training providers for Customer service specialist (level 3) at the apprenticeship location.

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