Training provider

MERCEDES-BENZ CARS UK LIMITED

Employer reviews

Excellent (25 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Reporting on progress of apprentices	44%	56%	16
Communication with employers	85%	15%	13
Getting new apprentices started	100%	0%	13
Initial assessment of apprentices	67%	33%	12
Training facilities	100%	0%	12
Improving apprentice skills	40%	60%	10
Providing the right training at the right time	56%	44%	9
Adapting to my needs	0%	100%	3
Working with small numbers of apprentices	0%	100%	1

Apprentice reviews

Good (47 reviews)

Apprentice review details

Communication
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	62%	38%
Ensuring you understand the requirements of your end-point assessment	89%	11%

Organisation
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	64%	36%
Providing accessible training resources	87%	13%
Balancing online learning with classroom-based training to suit your apprenticeship	70%	30%
Taking into account your previous learning	70%	30%
Giving you relevant training that helps you perform your job better	77%	23%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	87%	13%

Support
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	89%	11%
Supporting you and your apprenticeship	81%	19%
Resolving any issues you have	72%	28%
Preparing you for success in your future career	85%	15%

Provider overview

Mercedes-Benz Cars UK Limited, with headquarters at Milton Keynes, is engaged in the import and distribution of passenger cars, light and heavy commercial vehicles and parts. Other functions include finance, insurance, procurement, sales, marketing, training and development and technical support for the Mercedes-Benz dealer network. We aim to deliver apprenticeships that are appropriate to our Retailer Network needs and work closely with the awarding bodies to ensure that these apprenticeships remain up to date and relevant for the benefit of the industry at large. In recent years we have also partnered with some of our customers and independent workshops to provide bespoke training for their apprentices.

Courses offered

View all 5 courses offered by this provider

Select a course to view locations, training options and contact details.

Customer service specialist (level 3)

Heavy vehicle service and maintenance technician (level 3)

Motor vehicle service and maintenance technician - light vehicle (level 3)

Retail team leader (level 3)

Retailer (level 2)

Apprenticeship training course

Customer service specialist (level 3)

86% achievement rate (out of 30 apprentices)

43% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Newcastle upon Tyne, Tyne & Wear Remove location