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Training provider

TOTAL PEOPLE LIMITED

Employer reviews

Good (411 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 40% 60% 294
Reporting on progress of apprentices 34% 66% 224
Getting new apprentices started 79% 21% 165
Providing the right training at the right time 71% 29% 119
Improving apprentice skills 76% 24% 114
Working with small numbers of apprentices 96% 4% 98
Initial assessment of apprentices 76% 24% 97
Adapting to my needs 73% 27% 95
Training facilities 66% 34% 35

Apprentice reviews

Good (84 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 51% 49%
Ensuring you understand the requirements of your end-point assessment 67% 33%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 61% 39%
Providing accessible training resources 75% 25%
Balancing online learning with classroom-based training to suit your apprenticeship 58% 42%
Taking into account your previous learning 67% 33%
Giving you relevant training that helps you perform your job better 67% 33%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 73% 27%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 68% 32%
Supporting you and your apprenticeship 64% 36%
Resolving any issues you have 62% 38%
Preparing you for success in your future career 63% 37%

Provider overview

Total People is a leading provider of quality Apprenticeships, Work Based training and Study Programmes. We can ensure you have access to a workforce with the right skills to improve your performance; both current and for the future.

By accessing Government funding we can help you to reduce the financial and time restraints you face when recruiting new and training existing staff, enabling you to compete and thrive in your industry.

We offer qualifications in over 30 different vocational sectors and training programmes are structured yet flexible and designed to meet the needs of both the learner and employer.

Courses offered

View all 37 courses offered by this provider

Select a course to view locations, training options and contact details.

Assistant accountant (level 3)
Associate project manager (level 4)
Bus and coach engineering technician (level 3)
Business administrator (level 3)
Chef de partie (level 3)
Children, young people and families manager (level 5)
Children, young people and families practitioner (level 4)
Commis chef (level 2)
Conveyancing technician (level 4)
Custody and detention professional (level 3)
Customer service practitioner (level 2)
Customer service specialist (level 3)
Early years educator (level 3)
Early years lead practitioner (level 5)
Early years practitioner (level 2)
Engineering operative (level 2)
Engineering technician (level 3)
General welder (arc processes) (level 2)
Heavy vehicle service and maintenance technician (level 3)
Hospitality supervisor (level 3)
Hospitality team member (level 2)
HR consultant partner (level 5)
HR support (level 3)
Learning and development consultant business partner (level 5)
Learning and development practitioner (level 3)
Licensed conveyancer (level 6)
Maintenance and operations engineering technician (level 3)
Operations or departmental manager (level 5)
Pharmacy services assistant (level 2)
Pharmacy technician (integrated) (level 3)
Production chef (level 2)
Professional accounting or taxation technician (level 4)
Refrigeration air conditioning and heat pump engineering technician (level 3)
Scaffolder (level 2)
Senior people professional (level 7)
Teaching assistant (level 3)
Team leader or supervisor (level 3)
Apprenticeship training course

Customer service specialist (level 3)

TOTAL PEOPLE LIMITED’s training options

Head office

Ashton Old Road, Manchester, M11 2WH

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check TOTAL PEOPLE LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
03333222666
Shortlisted

TOTAL PEOPLE LIMITED is 1 of 332 training providers for Customer service specialist (level 3).

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