Skip to main content

This is a new service – your feedback will help us to improve it.

Training provider

P.T.P. TRAINING LIMITED

Employer reviews

Excellent (162 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 66% 34% 133
Reporting on progress of apprentices 41% 59% 90
Getting new apprentices started 74% 26% 72
Providing the right training at the right time 78% 22% 64
Adapting to my needs 78% 22% 55
Working with small numbers of apprentices 98% 2% 45
Initial assessment of apprentices 84% 16% 43
Improving apprentice skills 81% 19% 36
Training facilities 76% 24% 17

Provider overview

Performance Through People have provided high quality training throughout the Midlands for over 30 years. We understand that each client is different and work closely with them to offer the best solution to develop their workforce. We were graded as 'Outstanding' by Ofsted for our partnership engagement.

Our experienced staff deliver apprenticeships across a range of occupational areas - Accountancy, Business Administration, Customer Service, Dental Nursing, Early Years Care, Engineering, Health and Social Care, Hospitality, IT, Retail, Management, Travel Services and Warehousing and Logistics.

Our Search and Select service can take care of advertising, shortlisting and setting up interviews for apprenticeship vacancies, at no cost.

Apprenticeship training course

Customer service specialist (level 3)

70% pass rate (out of 40 apprentices)

50% national average pass rate

Explain pass rate
The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.

P.T.P. TRAINING LIMITED’s training options

Head office

Essex Terrace, Intown, Walsall, WS1 1SQ

  • available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check P.T.P. TRAINING LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
03332408302
Shortlisted

P.T.P. TRAINING LIMITED is 1 of 328 training providers for Customer service specialist (level 3).

View training providers for this course

View all 41 courses offered by this provider

Select a course to view locations, training options and contact details.

Accounts or finance assistant (level 2)
Adult care worker (level 2)
Assistant accountant (level 3)
Associate project manager (level 4)
Bespoke saddler (level 3)
Business administrator (level 3)
Butcher (level 2)
Children, young people and families manager (level 5)
Coaching professional (level 5)
Customer service practitioner (level 2)
Customer service specialist (level 3)
Dental nurse (integrated) (level 3)
Dental practice manager (level 4)
Early years educator (level 3)
Early years practitioner (level 2)
Engineering operative (level 2)
Funeral director (level 3)
Funeral team member (level 2)
Hospitality manager (level 4)
Hospitality supervisor (level 3)
Hospitality team member (level 2)
HR support (level 3)
Lead adult care worker (level 3)
Leader in adult care (level 5)
Lean manufacturing operative (level 2)
Learning and development practitioner (level 3)
Learning mentor (level 3)
Leather craftsperson (level 2)
Operations or departmental manager (level 5)
Professional accounting or taxation technician (level 4)
Regulatory compliance officer (level 4)
Retail manager (level 4)
Retail team leader (level 3)
Retailer (level 2)
Sales executive (level 4)
Supply chain operator (level 2)
Supply chain practitioner (fast moving consumer good) (previously Operator Manager) (level 3)
Supply chain warehouse operative (level 2)
Teaching assistant (level 3)
Team leader or supervisor (level 3)
Travel consultant (level 3)
Back to top View shortlist