Training provider

Train'd Up

Employer reviews

Excellent (49 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	100%	0%	41
Reporting on progress of apprentices	84%	16%	25
Getting new apprentices started	95%	5%	22
Providing the right training at the right time	88%	12%	16
Adapting to my needs	93%	7%	15
Improving apprentice skills	91%	9%	11
Initial assessment of apprentices	100%	0%	9
Working with small numbers of apprentices	100%	0%	6
Training facilities	40%	60%	5

Apprentice reviews

Good (49 reviews)

Apprentice review details

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	82%	18%
Ensuring you understand the requirements of your end-point assessment	78%	22%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	80%	20%
Providing accessible training resources	73%	27%
Balancing online learning with classroom-based training to suit your apprenticeship	73%	27%
Taking into account your previous learning	69%	31%
Giving you relevant training that helps you perform your job better	65%	35%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	73%	27%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	69%	31%
Supporting you and your apprenticeship	80%	20%
Resolving any issues you have	78%	22%
Preparing you for success in your future career	69%	31%

Provider overview

Train'd Up are a leading apprenticeship training provider, supporting Engineering (various), Manufacturing and Rail sectors. Nationwide delivery service available.

Train'd Up support levy paying employers, offering a FREE organisational needs analysis, FREE Apprenticeship recruitment service and provide every employer with a dedicated 'Account Manager'.

Train'd Up provide a '24 7' delivery service, meeting the needs of all shift patterns.

Graded 'GOOD' by OfSTED in November 2018.

Courses offered

View all 22 courses offered by this provider

Select a course to view locations, training options and contact details.

Business administrator (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Engineering design and draughtsperson (level 3)

Engineering fitter (level 3)

Engineering manufacturing technician (level 4)

Engineering operative (level 2)

Engineering technician (level 3)

Lead engineering maintenance technician (level 4)

Machining technician (level 3)

Maintenance and operations engineering technician (level 3)

Metal fabricator (level 3)

Passenger transport operative (level 2)

Plate welder (level 3)

Project controls technician (level 3)

Refrigeration air conditioning and heat pump engineering technician (level 3)

Safety, health and environment technician (level 3)

Science industry maintenance technician (level 3)

Science manufacturing process operative (level 2)

Science manufacturing technician 2023 (level 3)

Train driver (level 3)

Utilities engineering technician (level 3)

Apprenticeship training course

Customer service specialist (level 3)

Train'd Up’s training options

Head office

Old Manor House, 129 Henderson Street, Bridge Of Allan, FK9 4RQ

• available At apprentice’s workplace (national)
• available Day release
• available Block release

Apprenticeship location

Check Train'd Up’s training options for the apprenticeship location.

Contact this provider about this course

• Email: chris.askew@traindup.org
• Telephone: 07587932612
• Website: https://www.traindup.org/apprenticeship-information-for-employers

Shortlisted

Train'd Up is 1 of 333 training providers for Customer service specialist (level 3).

View training providers for this course