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Training provider

Train'd Up

Employer reviews

Excellent (47 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 100% 0% 40
Reporting on progress of apprentices 83% 17% 24
Getting new apprentices started 95% 5% 21
Providing the right training at the right time 87% 13% 15
Adapting to my needs 93% 7% 15
Improving apprentice skills 90% 10% 10
Initial assessment of apprentices 100% 0% 8
Working with small numbers of apprentices 100% 0% 6
Training facilities 40% 60% 5

Apprentice reviews

Good (25 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 88% 12%
Ensuring you understand the requirements of your end-point assessment 88% 12%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 72% 28%
Providing accessible training resources 76% 24%
Balancing online learning with classroom-based training to suit your apprenticeship 76% 24%
Taking into account your previous learning 72% 28%
Giving you relevant training that helps you perform your job better 64% 36%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 80% 20%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 76% 24%
Supporting you and your apprenticeship 88% 12%
Resolving any issues you have 88% 12%
Preparing you for success in your future career 64% 36%

Provider overview

Train'd Up are a leading apprenticeship training provider, supporting Engineering (various), Manufacturing and Rail sectors. Nationwide delivery service available.

Train'd Up support levy paying employers, offering a FREE organisational needs analysis, FREE Apprenticeship recruitment service and provide every employer with a dedicated 'Account Manager'.

Train'd Up provide a '24/7' delivery service, meeting the needs of all shift patterns.

Graded 'GOOD' by OfSTED in November 2018.

Apprenticeship training course

Customer service specialist (level 3)

Train'd Up’s training options

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Apprenticeship location

Check Train'd Up’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
07587932612
Shortlisted

Train'd Up is 1 of 318 training providers for Customer service specialist (level 3).

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