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Training provider

VOCATIONAL TRAINING SERVICES CARE SECTOR LIMITED

Employer reviews

Excellent (49 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 74% 26% 38
Reporting on progress of apprentices 67% 33% 33
Working with small numbers of apprentices 80% 20% 15
Providing the right training at the right time 83% 17% 12
Getting new apprentices started 100% 0% 11
Improving apprentice skills 67% 33% 9
Initial assessment of apprentices 78% 22% 9
Adapting to my needs 57% 43% 7
Training facilities 67% 33% 3

Apprentice reviews

Excellent (10 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 100% 0%
Ensuring you understand the requirements of your end-point assessment 90% 10%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 100% 0%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 100% 0%
Taking into account your previous learning 100% 0%
Giving you relevant training that helps you perform your job better 100% 0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 80% 20%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 100% 0%
Preparing you for success in your future career 100% 0%

Provider overview

Established for 25+ years, Vocational Training Services Care Sector Limited (VTS) delivers work-based training across Essex at levels 2 - 5 in Childcare, Adult Social Care, Healthcare, Business Administration, Customer Service, Team Leading, Management and Teaching Assistance. We specialise in apprenticeships, both levy and non-levy, however we also deliver qualifications funded via advanced learning loans or privately. We are Matrix quality standard & Cyber Essentials accredited and received a grade 2 across the board at our most recent Ofsted inspection. We actively pursue excellence and are committed to providing apprentices/employers with a quality driven, personal service which will ultimately add value to our local community.

Apprenticeship training course

Customer service specialist (level 3)

VOCATIONAL TRAINING SERVICES CARE SECTOR LIMITED’s training options

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check VOCATIONAL TRAINING SERVICES CARE SECTOR LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01702 353557
Shortlisted

VOCATIONAL TRAINING SERVICES CARE SECTOR LIMITED is 1 of 317 training providers for Customer service specialist (level 3).

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