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Training provider


Employer reviews

Excellent (62 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 86% 14% 51
Getting new apprentices started 87% 13% 39
Reporting on progress of apprentices 66% 34% 29
Initial assessment of apprentices 82% 18% 22
Improving apprentice skills 95% 5% 19
Adapting to my needs 94% 6% 18
Working with small numbers of apprentices 93% 7% 14
Providing the right training at the right time 100% 0% 10
Training facilities 75% 25% 4

Apprentice reviews

Not yet reviewed

Provider overview

Waverley Training Service (WTS) are a "not for surplus" division of Waverley Borough Council and have been delivering qualifications since 1983\. Our apprenticeships are delivered entirely within the workplace and we work with employers in the delivery of the qualifications and recruitment of new apprentices. We deliver qualifications throughout Surrey and parts of Hampshire, Berkshire and Sussex. Being part of an award winning council, we have years of experience in delivering qualifications to councils. We deliver qualifications in: * Accountancy * Business Administration * Team Leading * Management * Customer Service * ITQ * Social Digital Media * Support Teaching & Learning in Schools

Apprenticeship training course

Customer service specialist (level 3)


Head office

The Pump House, Kimbers Lane, Farnham, GU9 9PT

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check WAVERLEY BOROUGH COUNCIL’s training options for the apprenticeship location.

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WAVERLEY BOROUGH COUNCIL is 1 of 315 training providers for Customer service specialist (level 3).

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