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Training provider

PGL TRAINING (PLUMBING) LIMITED

Employer reviews

Good (43 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 56% 44% 25
Getting new apprentices started 91% 9% 23
Reporting on progress of apprentices 39% 61% 23
Working with small numbers of apprentices 100% 0% 13
Providing the right training at the right time 75% 25% 12
Initial assessment of apprentices 55% 45% 11
Improving apprentice skills 90% 10% 10
Adapting to my needs 100% 0% 9
Training facilities 75% 25% 4

Apprentice reviews

Good (13 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 77% 23%
Ensuring you understand the requirements of your end-point assessment 92% 8%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 85% 15%
Providing accessible training resources 92% 8%
Balancing online learning with classroom-based training to suit your apprenticeship 85% 15%
Taking into account your previous learning 92% 8%
Giving you relevant training that helps you perform your job better 100% 0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 92% 8%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 92% 8%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 92% 8%
Preparing you for success in your future career 92% 8%

Provider overview

PGL Training is a professional training company offering a comprehensive range of courses for both new entrants to industry and experienced industry professionals. Our apprenticeships are suitable for anyone wishing to develop their skills and are available in various construction trades, business administration, customer service, management and hairdressing and barbering sectors. Our training centre has a friendly but professional feel and our most recent Ofsted grade was 'Good'. This grade was from an inspection in July 2013.

Apprenticeship training course

Customer service specialist (level 3)

59% achievement rate (out of 60 apprentices)

43% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

stevenage, hertfordshire Remove location

PGL TRAINING (PLUMBING) LIMITED’s training options

Head office 166.1 miles away

1 Dunelm Rise, Durhamgate, Spennymoor, EX2 4DG

  • not available At apprentice’s workplace
  • available Day release: 163.7 miles away
  • available Block release: 163.7 miles away

Day and block release address

Units 6-20 Centurion Mill, Kestrel Way Sowton Industrial Estate, Exeter, EX2 7LA

Contact this provider about this course

Telephone
01392437373
Shortlisted

PGL TRAINING (PLUMBING) LIMITED is 1 of 317 training providers for Customer service specialist (level 3) at the apprenticeship location.

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