Training provider

TEC PARTNERSHIP

Employer reviews

Good (138 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	62%	38%	99
Getting new apprentices started	87%	13%	61
Reporting on progress of apprentices	36%	64%	59
Providing the right training at the right time	86%	14%	51
Improving apprentice skills	88%	12%	32
Training facilities	94%	6%	32
Adapting to my needs	67%	33%	24
Working with small numbers of apprentices	96%	4%	23
Initial assessment of apprentices	83%	17%	23

Apprentice reviews

Good (42 reviews)

Apprentice review details

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	57%	43%
Ensuring you understand the requirements of your end-point assessment	71%	29%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	64%	36%
Providing accessible training resources	76%	24%
Balancing online learning with classroom-based training to suit your apprenticeship	74%	26%
Taking into account your previous learning	67%	33%
Giving you relevant training that helps you perform your job better	67%	33%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	79%	21%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	69%	31%
Supporting you and your apprenticeship	62%	38%
Resolving any issues you have	69%	31%
Preparing you for success in your future career	62%	38%

Provider overview

The TEC Partnership is one of England’s largest providers of further and higher education. With a rich history of developing innovative training and education solutions for the community, the Partnership comprises of the Grimsby Institute, University Centre Grimsby, Scarborough TEC, East Riding College, Skegness TEC, Career 6 and The Academy Grimsby. Our mission is to provide a bespoke apprenticeship training offer which supports the needs of your business. Please contact our business development representatives for more information.

Courses offered

View all 69 courses offered by this provider

Select a course to view locations, training options and contact details.

Accident repair technician (level 3)

Accounts or finance assistant (level 2)

Adult care worker (level 2)

Advanced and creative hair professional (level 3)

Advanced beauty therapist (level 3)

Assessor coach (level 4)

Assistant accountant (level 3)

Assistant practitioner (health) (level 5)

Autocare technician (level 2)

Beauty therapist (level 2)

Bricklayer (level 2)

Business administrator (level 3)

Carpentry and joinery (level 2)

Civil engineering senior technician (level 4)

Civil engineering technician (level 3)

Commis chef (level 2)

Construction support technician (level 3)

Content creator (level 3)

Craft carpentry and joinery (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Early years educator (level 3)

Early years lead practitioner (level 5)

Early years practitioner (level 2)

Engineering design and draughtsperson (level 3)

Engineering fitter (level 3)

Engineering manufacturing technician (level 4)

Engineering operative (level 2)

Engineering technician (level 3)

Food and drink process operator (level 2)

Food and drink technical operator (level 3)

Groundworker (level 2)

Hairdressing professional (level 2)

Heavy vehicle service and maintenance technician (level 3)

Hospitality supervisor (level 3)

Hospitality team member (level 2)

HR support (level 3)

Installation and maintenance electrician (level 3)

IT solutions technician (level 3)

Laboratory technician (level 3)

Large goods vehicle (LGV) driver C + E (level 2)

Lead engineering maintenance technician (level 4)

Lean manufacturing operative (level 2)

Learning and development practitioner (level 3)

Machining technician (level 3)

Maintenance and operations engineering technician (level 3)

Marine pilot (level 5)

Metal fabricator (level 3)

Motor vehicle service and maintenance technician - light vehicle (level 3)

Operations manager (level 5)

People professional (level 5)

Plate welder (level 3)

Plumbing and domestic heating technician (level 3)

Production chef (level 2)

Professional accounting or taxation technician (level 4)

Retail leadership (integrated degree) (level 6)

Retail manager (level 4)

Retail team leader (level 3)

Retailer (level 2)

Safety, health and environment technician (level 3)

Sales executive (level 4)

Senior production chef (level 3)

Supply chain operator (level 2)

Supply chain practitioner (fast-moving consumer goods (FMCG)) (level 3)

Supply chain warehouse operative (level 2)

Teaching assistant (level 3)

Team leader (level 3)

Transport and warehouse operations supervisor (level 3)

Welder (level 2)

Apprenticeship training course

Customer service specialist (level 3)

65% achievement rate (out of 20 apprentices)

43% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Durham, Durham Remove location

TEC PARTNERSHIP’s training options

Head office 103.2 miles away

Nuns Corner, Grimsby, DN34 5BQ

• available At apprentice’s workplace
• not available Day release
• not available Block release

Contact this provider about this course

• Email: ERC-BusinessDevelopment@eastridingcollege.ac.uk
• Telephone: 01482390888
• Website: https://www.eastridingcollege.ac.uk/

Shortlisted

TEC PARTNERSHIP is 1 of 314 training providers for Customer service specialist (level 3) at the apprenticeship location.

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