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Training provider

WARWICKSHIRE COLLEGE

Employer reviews

Good (175 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 49% 51% 131
Reporting on progress of apprentices 52% 48% 98
Getting new apprentices started 69% 31% 71
Training facilities 76% 24% 59
Providing the right training at the right time 52% 48% 54
Improving apprentice skills 75% 25% 53
Adapting to my needs 45% 55% 47
Working with small numbers of apprentices 85% 15% 40
Initial assessment of apprentices 78% 22% 36

Apprentice reviews

Good (59 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 53% 47%
Ensuring you understand the requirements of your end-point assessment 66% 34%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 56% 44%
Providing accessible training resources 80% 20%
Balancing online learning with classroom-based training to suit your apprenticeship 63% 37%
Taking into account your previous learning 61% 39%
Giving you relevant training that helps you perform your job better 76% 24%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 86% 14%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 81% 19%
Supporting you and your apprenticeship 68% 32%
Resolving any issues you have 66% 34%
Preparing you for success in your future career 69% 31%

Provider overview

At WCG, we offer a bespoke solution that makes it easy to take on and up-skill apprentices. We handle all administration and training arrangements, as well as mentoring apprentices so you get the best results for your business and your apprentices receive the best start to their career.

WCG trains over 2500 apprentices every year and offers world-class facilities, expert tuition and dedicated support. We have an excellent track record of high-quality training and work with over 1100 employers, from large global organisations to small local businesses.

With over 70 frameworks and standards plus more being developed all the time, we can help you to develop an apprenticeship programme that meets your training needs and leads to your business growth.

Courses offered

View all 60 courses offered by this provider

Select a course to view locations, training options and contact details.

Accounts or finance assistant (level 2)
Advanced and creative hair professional (level 3)
Animal care and welfare assistant (level 2)
Arborist (level 2)
Assistant accountant (level 3)
Autocare technician (level 2)
Bricklayer (level 2)
Business administrator (level 3)
Carpentry and joinery (level 2)
Commis chef (level 2)
Control systems engineer (degree) (level 6)
Craft carpentry and joinery (level 3)
Crop technician (level 3)
Customer service practitioner (level 2)
Customer service specialist (level 3)
Dental nurse (integrated) (level 3)
Digital marketer (level 3)
Dog groomer (level 2)
Early years educator (level 3)
Early years practitioner (level 2)
Electrical or electronic technical support engineer (degree) (level 6)
Engineering fitter (level 3)
Engineering manufacturing technician (level 4)
Engineering operative (level 2)
Engineering technician (level 3)
Equine groom (level 2)
Event assistant (level 3)
Farrier (level 3)
General farm worker (level 2)
Golf greenkeeper (level 2)
Hairdressing professional (level 2)
Healthcare support worker (level 2)
Heavy vehicle service and maintenance technician (level 3)
Horticulture or landscape construction operative (level 2)
Horticulture or Landscaping Supervisor (level 3)
Hospitality team member (level 2)
HR support (level 3)
Information communications technician (level 3)
Installation and maintenance electrician (level 3)
Land-based service engineer (level 2)
Land-based service engineering technician (level 3)
Maintenance and operations engineering technician (level 3)
Manufacturing engineer (degree) (level 6)
Marketing assistant (level 3)
Mechatronics maintenance technician 2014 (level 3)
Metal fabricator (level 3)
Motor vehicle service and maintenance technician - light vehicle (level 3)
Plate welder (level 3)
Plumbing and domestic heating technician (level 3)
Product design and development engineer (degree) (level 6)
Product design and development technician (level 3)
Production chef (level 2)
Propulsion technician (level 4)
Rail engineering technician (level 3)
Senior equine groom (level 3)
Software development technician (level 3)
Sports turf operative (level 2)
Team leader (level 3)
Veterinary nurse (level 3)
Welder (level 2)
Apprenticeship training course

Customer service specialist (level 3)

Apprenticeship location

Solihull, West Midlands Remove location

WARWICKSHIRE COLLEGE’s training options

Head office 14.3 miles away

Warwick New Road, Leamington Spa, CV32 5JE

  • not available At apprentice’s workplace
  • available Day release: 14.3 miles away
  • not available Block release

Day release address

Warwick New Road, Leamington Spa, Warwickshire, CV32 5JE

Contact this provider about this course

Telephone
0330 135 6940
Shortlisted

WARWICKSHIRE COLLEGE is 1 of 314 training providers for Customer service specialist (level 3) at the apprenticeship location.

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