Training provider

UNIVERSITY OF DERBY

UKPRN 10007851

Customer service specialist (level 3)

Training options for this course

This provider offers these training options for this course in WA3 Salford. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option	Location
Day release One day a week at the provider's location.	29.4 miles to closest location: 1 Devonshire Road, Buxton, Derbyshire, SK17 6RY View all day release locations 29.4 miles to 1 Devonshire Road, Buxton, Derbyshire, SK17 6RY 32.5 miles to STOCKWELL STREET, LEEK, STAFFORDSHIRE, ST13 6DP

Course achievements and participation

Achievements

No data

There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

Participation

4

apprentices have completed this course and taken their end-point assessment with this provider since 2021

Course-level data collected by the Department for Education.

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Training provider information

Employer and apprentice reviews for this training provider

Employers

Good

average review from 2 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Good

average review from 97 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.

View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (3 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 1 employer)

  100%0%

• Communication with employers(selected by 3 employers)

  33%67%

• Getting new apprentices started(selected by 1 employer)

  100%0%

• Improving apprentice skills(selected by 3 employers)

  100%0%

• Initial assessment of apprentices(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 1 employer)

  0%100%

• Adapting to my needs(selected by 1 employer)

  0%100%

• Training facilities(selected by 2 employers)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	1
Communication with employers	33%	67%	3
Getting new apprentices started	100%	0%	1
Improving apprentice skills	100%	0%	3
Initial assessment of apprentices	100%	0%	1
Reporting on progress of apprentices	0%	100%	1
Adapting to my needs	0%	100%	1
Training facilities	100%	0%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (67 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 67 apprentices)

  78%22%

• Ensuring you understand the requirements of your end-point assessment(selected by 67 apprentices)

  79%21%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 67 apprentices)

  82%18%

• Providing accessible training resources(selected by 67 apprentices)

  93%7%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 67 apprentices)

  81%19%

• Taking into account your previous learning(selected by 67 apprentices)

  84%16%

• Giving you relevant training that helps you perform your job better(selected by 67 apprentices)

  90%10%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 67 apprentices)

  94%6%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 67 apprentices)

  91%9%

• Supporting you and your apprenticeship(selected by 67 apprentices)

  91%9%

• Resolving any issues you have(selected by 67 apprentices)

  87%13%

• Preparing you for success in your future career(selected by 67 apprentices)

  90%10%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	78%	22%
Ensuring you understand the requirements of your end-point assessment	79%	21%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	82%	18%
Providing accessible training resources	93%	7%
Balancing online learning with classroom-based training to suit your apprenticeship	81%	19%
Taking into account your previous learning	84%	16%
Giving you relevant training that helps you perform your job better	90%	10%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	94%	6%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	91%	9%
Supporting you and your apprenticeship	91%	9%
Resolving any issues you have	87%	13%
Preparing you for success in your future career	90%	10%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (2 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Communication with employers(selected by 1 employer)

  0%100%

• Getting new apprentices started(selected by 1 employer)

  100%0%

• Improving apprentice skills(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 2 employers)

  0%100%

• Adapting to my needs(selected by 1 employer)

  0%100%

• Training facilities(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	0%	100%	1
Getting new apprentices started	100%	0%	1
Improving apprentice skills	100%	0%	1
Reporting on progress of apprentices	0%	100%	2
Adapting to my needs	0%	100%	1
Training facilities	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (97 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 97 apprentices)

  66%34%

• Ensuring you understand the requirements of your end-point assessment(selected by 97 apprentices)

  73%27%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 97 apprentices)

  73%27%

• Providing accessible training resources(selected by 97 apprentices)

  89%11%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 97 apprentices)

  78%22%

• Taking into account your previous learning(selected by 97 apprentices)

  72%28%

• Giving you relevant training that helps you perform your job better(selected by 97 apprentices)

  80%20%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 97 apprentices)

  89%11%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 97 apprentices)

  85%15%

• Supporting you and your apprenticeship(selected by 97 apprentices)

  81%19%

• Resolving any issues you have(selected by 97 apprentices)

  75%25%

• Preparing you for success in your future career(selected by 97 apprentices)

  79%21%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	66%	34%
Ensuring you understand the requirements of your end-point assessment	73%	27%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	73%	27%
Providing accessible training resources	89%	11%
Balancing online learning with classroom-based training to suit your apprenticeship	78%	22%
Taking into account your previous learning	72%	28%
Giving you relevant training that helps you perform your job better	80%	20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	89%	11%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	85%	15%
Supporting you and your apprenticeship	81%	19%
Resolving any issues you have	75%	25%
Preparing you for success in your future career	79%	21%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (16 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 11 employers)

  100%0%

• Communication with employers(selected by 12 employers)

  83%17%

• Getting new apprentices started(selected by 8 employers)

  88%12%

• Improving apprentice skills(selected by 3 employers)

  100%0%

• Working with small numbers of apprentices(selected by 2 employers)

  100%0%

• Initial assessment of apprentices(selected by 3 employers)

  100%0%

• Reporting on progress of apprentices(selected by 6 employers)

  50%50%

• Adapting to my needs(selected by 1 employer)

  0%100%

• Training facilities(selected by 2 employers)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	11
Communication with employers	83%	17%	12
Getting new apprentices started	88%	12%	8
Improving apprentice skills	100%	0%	3
Working with small numbers of apprentices	100%	0%	2
Initial assessment of apprentices	100%	0%	3
Reporting on progress of apprentices	50%	50%	6
Adapting to my needs	0%	100%	1
Training facilities	100%	0%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (73 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 73 apprentices)

  68%32%

• Ensuring you understand the requirements of your end-point assessment(selected by 73 apprentices)

  74%26%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 73 apprentices)

  77%23%

• Providing accessible training resources(selected by 73 apprentices)

  84%16%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 73 apprentices)

  75%25%

• Taking into account your previous learning(selected by 73 apprentices)

  75%25%

• Giving you relevant training that helps you perform your job better(selected by 73 apprentices)

  75%25%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 73 apprentices)

  89%11%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 73 apprentices)

  89%11%

• Supporting you and your apprenticeship(selected by 73 apprentices)

  86%14%

• Resolving any issues you have(selected by 73 apprentices)

  79%21%

• Preparing you for success in your future career(selected by 73 apprentices)

  79%21%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	68%	32%
Ensuring you understand the requirements of your end-point assessment	74%	26%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	77%	23%
Providing accessible training resources	84%	16%
Balancing online learning with classroom-based training to suit your apprenticeship	75%	25%
Taking into account your previous learning	75%	25%
Giving you relevant training that helps you perform your job better	75%	25%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	89%	11%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	89%	11%
Supporting you and your apprenticeship	86%	14%
Resolving any issues you have	79%	21%
Preparing you for success in your future career	79%	21%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (60 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 22 employers)

  91%9%

• Communication with employers(selected by 41 employers)

  76%24%

• Getting new apprentices started(selected by 23 employers)

  78%22%

• Improving apprentice skills(selected by 24 employers)

  88%12%

• Working with small numbers of apprentices(selected by 5 employers)

  80%20%

• Initial assessment of apprentices(selected by 6 employers)

  100%0%

• Reporting on progress of apprentices(selected by 26 employers)

  35%65%

• Adapting to my needs(selected by 15 employers)

  80%20%

• Training facilities(selected by 12 employers)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	91%	9%	22
Communication with employers	76%	24%	41
Getting new apprentices started	78%	22%	23
Improving apprentice skills	88%	12%	24
Working with small numbers of apprentices	80%	20%	5
Initial assessment of apprentices	100%	0%	6
Reporting on progress of apprentices	35%	65%	26
Adapting to my needs	80%	20%	15
Training facilities	100%	0%	12

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (11 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 11 apprentices)

  91%9%

• Ensuring you understand the requirements of your end-point assessment(selected by 11 apprentices)

  91%9%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 11 apprentices)

  91%9%

• Providing accessible training resources(selected by 11 apprentices)

  91%9%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 11 apprentices)

  82%18%

• Taking into account your previous learning(selected by 11 apprentices)

  91%9%

• Giving you relevant training that helps you perform your job better(selected by 11 apprentices)

  91%9%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 11 apprentices)

  91%9%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 11 apprentices)

  100%0%

• Supporting you and your apprenticeship(selected by 11 apprentices)

  91%9%

• Resolving any issues you have(selected by 11 apprentices)

  82%18%

• Preparing you for success in your future career(selected by 11 apprentices)

  82%18%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	91%	9%
Ensuring you understand the requirements of your end-point assessment	91%	9%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	91%	9%
Providing accessible training resources	91%	9%
Balancing online learning with classroom-based training to suit your apprenticeship	82%	18%
Taking into account your previous learning	91%	9%
Giving you relevant training that helps you perform your job better	91%	9%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	91%	9%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	100%	0%
Supporting you and your apprenticeship	91%	9%
Resolving any issues you have	82%	18%
Preparing you for success in your future career	82%	18%

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (54 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 15 employers)

  73%27%

• Communication with employers(selected by 41 employers)

  56%44%

• Getting new apprentices started(selected by 25 employers)

  76%24%

• Improving apprentice skills(selected by 17 employers)

  100%0%

• Working with small numbers of apprentices(selected by 12 employers)

  92%8%

• Initial assessment of apprentices(selected by 13 employers)

  69%31%

• Reporting on progress of apprentices(selected by 33 employers)

  27%73%

• Adapting to my needs(selected by 10 employers)

  70%30%

• Training facilities(selected by 8 employers)

  75%25%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	73%	27%	15
Communication with employers	56%	44%	41
Getting new apprentices started	76%	24%	25
Improving apprentice skills	100%	0%	17
Working with small numbers of apprentices	92%	8%	12
Initial assessment of apprentices	69%	31%	13
Reporting on progress of apprentices	27%	73%	33
Adapting to my needs	70%	30%	10
Training facilities	75%	25%	8

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (135 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 49 employers)

  88%12%

• Communication with employers(selected by 98 employers)

  66%34%

• Getting new apprentices started(selected by 58 employers)

  79%21%

• Improving apprentice skills(selected by 48 employers)

  94%6%

• Working with small numbers of apprentices(selected by 19 employers)

  89%11%

• Initial assessment of apprentices(selected by 23 employers)

  83%17%

• Reporting on progress of apprentices(selected by 68 employers)

  31%69%

• Adapting to my needs(selected by 28 employers)

  68%32%

• Training facilities(selected by 25 employers)

  92%8%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	88%	12%	49
Communication with employers	66%	34%	98
Getting new apprentices started	79%	21%	58
Improving apprentice skills	94%	6%	48
Working with small numbers of apprentices	89%	11%	19
Initial assessment of apprentices	83%	17%	23
Reporting on progress of apprentices	31%	69%	68
Adapting to my needs	68%	32%	28
Training facilities	92%	8%	25

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (248 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 248 apprentices)

  71%29%

• Ensuring you understand the requirements of your end-point assessment(selected by 248 apprentices)

  76%24%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 248 apprentices)

  77%23%

• Providing accessible training resources(selected by 248 apprentices)

  88%12%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 248 apprentices)

  78%22%

• Taking into account your previous learning(selected by 248 apprentices)

  77%23%

• Giving you relevant training that helps you perform your job better(selected by 248 apprentices)

  82%18%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 248 apprentices)

  90%10%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 248 apprentices)

  88%12%

• Supporting you and your apprenticeship(selected by 248 apprentices)

  86%14%

• Resolving any issues you have(selected by 248 apprentices)

  80%20%

• Preparing you for success in your future career(selected by 248 apprentices)

  82%18%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	71%	29%
Ensuring you understand the requirements of your end-point assessment	76%	24%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	77%	23%
Providing accessible training resources	88%	12%
Balancing online learning with classroom-based training to suit your apprenticeship	78%	22%
Taking into account your previous learning	77%	23%
Giving you relevant training that helps you perform your job better	82%	18%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	90%	10%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	88%	12%
Supporting you and your apprenticeship	86%	14%
Resolving any issues you have	80%	20%
Preparing you for success in your future career	82%	18%

Contact this training provider

• Registered address: Kedleston Road, Derby, DE22 1GB
• Email: feapprenticeships@blc.ac.uk
• Telephone: 08000740099
• Website: https://www.blc.ac.uk/

Training provider overview and courses delivered

View 68 courses delivered by this training provider

Select a course to view location, training options and contact details

• Manufacturing engineer (degree) (level 6)
• Digital and technology solutions professional (level 6)
• Aerospace engineer (level 6)
• High integrity software engineer (level 6)
• Nuclear scientist and nuclear engineer (integrated degree) (level 6)
• Chartered manager (degree) (level 6)
• Commis chef (level 2)
• Assistant practitioner (health) (level 5)
• Operations manager (level 5)
• Team leader (level 3)
• Professional accounting or taxation technician (level 4)
• Customer service practitioner (level 2)
• Assistant accountant (level 3)
• Hospitality supervisor (level 3)
• Maintenance and operations engineering technician (level 3)
• Hairdressing professional (level 2)
• Engineering technician (level 3)
• Baker (level 2)
• Business administrator (level 3)
• Civil engineer (level 6)
• Teacher (level 6)
• Nursing associate (level 5)
• Hospitality manager (level 4)
• Senior leader (level 7)
• Carpentry and joinery (level 2)
• Craft carpentry and joinery (level 3)
• Advanced clinical practitioner (integrated degree) (level 7)
• Police constable (integrated degree) (level 6)
• Academic professional (level 7)
• Customer service specialist (level 3)
• Autocare technician (level 2)
• Project manager (integrated degree) (level 6)
• Teaching assistant (level 3)
• Operating department practitioner (level 6)
• Children, young people and families practitioner (level 4)
• Paramedic (level 6)
• Beauty therapist (level 2)
• Production chef (level 2)
• Prosthetist and orthotist (level 6)
• Prosthetic and orthotic technician (level 3)
• Social worker (integrated degree) (level 6)
• Occupational therapist (level 6)
• Physiotherapist (level 6)
• Learning and skills teacher (level 5)
• Registered nurse degree (NMC 2018) (level 6)
• Early years educator (level 3)
• Diagnostic radiographer (level 6)
• Nursing associate (NMC 2018) (level 5)
• Materials science technologist (degree) (level 6)
• Pipe welder (level 3)
• Accounts or finance assistant (level 2)
• Mineral products technician (level 5)
• Construction site management (degree) (level 6)
• District nurse (level 7)
• Public health practitioner - integrated degree (level 6)
• Engineering manufacturing technician (level 4)
• Advanced and creative hair professional (level 3)
• Early years practitioner (level 2)
• Advanced beauty therapist (level 3)
• Wellbeing and holistic therapist (level 3)
• Enhanced clinical practitioner (level 6)
• Early years lead practitioner (level 5)
• Youth worker (level 6)
• Machining technician (level 3)
• Learning and skills mentor (level 4)
• Learning and skills assessor (level 3)
• Community nurse specialist practitioner (NMC 2022) (level 7)
• Food and beverage team member (level 2)

Buxton & Leek College is part of the University of Derby. We offer a wide range of apprenticeship programmes at Intermediate, Advanced and Higher Levels. We specialise in Hospitality & Catering, Hairdressing & Beauty Therapy, Motor Vehicle Engineering, Child Care, Health & Social Care and Customer Service. Our campuses are located in Leek, Buxton and Derby. All of our campuses have an excellent range of facilities which allow us to offer exceptional off-the-job training by expert tutors who are themselves highly qualified and experienced.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for UNIVERSITY OF DERBY .

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UNIVERSITY OF DERBY is 1 of 294 training providers for Customer service specialist (level 3).

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