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Training provider

UNIVERSITY OF DERBY

Employer reviews

Good (181 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 58% 42% 132
Reporting on progress of apprentices 26% 74% 93
Getting new apprentices started 72% 28% 80
Improving apprentice skills 90% 10% 60
Providing the right training at the right time 86% 14% 57
Training facilities 91% 9% 46
Adapting to my needs 68% 32% 44
Initial assessment of apprentices 60% 40% 35
Working with small numbers of apprentices 92% 8% 26

Provider overview

Buxton & Leek College is part of the University of Derby. We offer a wide range of apprenticeship programmes at Intermediate, Advanced and Higher Levels. We specialise in Hospitality & Catering, Hairdressing & Beauty Therapy, Motor Vehicle Engineering, Child Care, Health & Social Care and Customer Service. Our campuses are located in Leek, Buxton and Derby. All of our campuses have an excellent range of facilities which allow us to offer exceptional off-the-job training by expert tutors who are themselves highly qualified and experienced.

Apprenticeship training course

Customer service specialist (level 3)

UNIVERSITY OF DERBY’s training options

Head office

Kedleston Road, Derby, DE22 1GB

  • not available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check UNIVERSITY OF DERBY’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
08000740099
Shortlisted

UNIVERSITY OF DERBY is 1 of 333 training providers for Customer service specialist (level 3).

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Accounts or finance assistant (level 2)
Advanced and creative hair professional (level 3)
Advanced carpentry and joinery (level 3)
Assistant accountant (level 3)
Autocare technician (level 2)
Beauty therapist (level 2)
Business administrator (level 3)
Carpentry and joinery (level 2)
Chartered manager (degree) (level 6)
Chef de partie (level 3)
Civil engineer (degree) (level 6)
Commercial procurement and supply (formerly Public sector commercial professional) (level 4)
Commis chef (level 2)
Customer service practitioner (level 2)
Customer service specialist (level 3)
Digital and technology solutions professional (integrated degree) (level 6)
Early years educator (level 3)
Early years practitioner (level 2)
Engineering technician (level 3)
Hair professional (level 2)
Healthcare assistant practitioner (level 5)
Hospitality supervisor (level 3)
Hospitality team member (level 2)
Learning and skills teacher (level 5)
Manufacturing engineer (degree) (level 6)
Operating department practitioner (integrated degree) (level 6)
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