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Training provider

WIRRAL METROPOLITAN COLLEGE

Employer reviews

Excellent (57 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 62% 38% 45
Getting new apprentices started 74% 26% 27
Reporting on progress of apprentices 44% 56% 25
Providing the right training at the right time 76% 24% 21
Initial assessment of apprentices 71% 29% 14
Adapting to my needs 92% 8% 12
Improving apprentice skills 90% 10% 10
Working with small numbers of apprentices 100% 0% 10
Training facilities 80% 20% 10

Apprentice reviews

Good (35 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 80% 20%
Ensuring you understand the requirements of your end-point assessment 71% 29%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 69% 31%
Providing accessible training resources 83% 17%
Balancing online learning with classroom-based training to suit your apprenticeship 66% 34%
Taking into account your previous learning 80% 20%
Giving you relevant training that helps you perform your job better 74% 26%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 89% 11%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 74% 26%
Supporting you and your apprenticeship 86% 14%
Resolving any issues you have 80% 20%
Preparing you for success in your future career 71% 29%

Provider overview

Wirral Met College is great place to study. Our new multi-million pound Wirral Waters Campus in Birkenhead opened in September 2015 and is dedicated to Construction and the Built Environment. Our specialist Science, Technology, Engineering and Maths (STEM) Centre and Logistics & Warehousing Centre at the Twelve Quays Campus opened in September 2016. We have also invested £6m in facilities across our Twelve Quays and Conway Park Campuses in Birkenhead, with a new campus at The Oval in Bebington.

Courses offered

View all 40 courses offered by this provider

Select a course to view locations, training options and contact details.

Accounts or finance assistant (level 2)
Adult care worker (level 2)
Advanced and creative hair professional (level 3)
Assistant accountant (level 3)
Associate project manager (level 4)
Autocare technician (level 2)
Beauty therapist (level 2)
Bricklayer (level 2)
Business administrator (level 3)
Carpentry and joinery (level 2)
Craft carpentry and joinery (level 3)
Customer service practitioner (level 2)
Customer service specialist (level 3)
Dental nurse (GDC 2023) (level 3)
Digital support technician (level 3)
Engineering design and draughtsperson (level 3)
Engineering operative (level 2)
Gas engineering operative (level 3)
Hairdressing professional (level 2)
Healthcare science assistant (level 2)
Healthcare science associate (level 4)
Healthcare support worker (level 2)
HR support (level 3)
Information communications technician (level 3)
Infrastructure technician (level 3)
Installation and maintenance electrician (level 3)
Laboratory technician (level 3)
Lead adult care worker (level 3)
Learning and skills teacher (level 5)
Maintenance and operations engineering technician (level 3)
Metal fabricator (level 3)
Motor vehicle service and maintenance technician - light vehicle (level 3)
Operations manager (level 5)
Painter and decorator (level 2)
People professional (level 5)
Plasterer (level 2)
Professional accounting or taxation technician (level 4)
Senior healthcare support worker (level 3)
Supply chain warehouse operative (level 2)
Team leader (level 3)
Apprenticeship training course

Customer service specialist (level 3)

Apprenticeship location

PO3 Portsmouth Remove location

WIRRAL METROPOLITAN COLLEGE’s training options

Head office 196.5 miles away

Conway Park Campus, 10 Europa Boulevard, Birkenhead, CH41 4NT

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
0151 551 7610
Shortlisted

WIRRAL METROPOLITAN COLLEGE is 1 of 314 training providers for Customer service specialist (level 3) at the apprenticeship location.

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