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Training provider

WILTSHIRE COLLEGE AND UNIVERSITY CENTRE

Employer reviews

Good (178 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 61% 39% 142
Reporting on progress of apprentices 43% 57% 102
Getting new apprentices started 75% 25% 88
Providing the right training at the right time 69% 31% 58
Initial assessment of apprentices 71% 29% 52
Improving apprentice skills 77% 23% 44
Adapting to my needs 76% 24% 41
Training facilities 54% 46% 39
Working with small numbers of apprentices 82% 18% 33

Apprentice reviews

Good (80 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 64% 36%
Ensuring you understand the requirements of your end-point assessment 70% 30%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 64% 36%
Providing accessible training resources 68% 32%
Balancing online learning with classroom-based training to suit your apprenticeship 62% 38%
Taking into account your previous learning 66% 34%
Giving you relevant training that helps you perform your job better 70% 30%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 76% 24%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 78% 22%
Supporting you and your apprenticeship 71% 29%
Resolving any issues you have 70% 30%
Preparing you for success in your future career 65% 35%

Provider overview

Wiltshire College is one of the largest provider of skills training in Wiltshire delivering workplace solutions to employers across the South West. Our sector coverage spans everything from Digital to Management & Health Care to Engineering.

We pride ourselves on quality & customer satisfaction.

Staff are qualified industry experts that contextualise apprenticeship training to your business. Attendance options are flexible & range from workplace only to attendance at one of our well-equipped training centres.

The College offers a "one stop shop" for employers; from bespoke professional development & management training through to apprenticeships. We will recruit, place & train apprentices in your business, providing a continuous talent pipeline.

Courses offered

View all 63 courses offered by this provider

Select a course to view locations, training options and contact details.

Accounts or finance assistant (level 2)
Adult care worker (level 2)
Advanced and creative hair professional (level 3)
Assistant accountant (level 3)
Associate project manager (level 4)
Autocare technician (level 2)
Bricklayer (level 2)
Business administrator (level 3)
Carpentry and joinery (level 2)
Chef de partie (level 3)
Children, young people and families manager (level 5)
Children, young people and families practitioner (level 4)
Commis chef (level 2)
Craft bricklayer (level 3)
Craft carpentry and joinery (level 3)
Crop technician (level 3)
Customer service practitioner (level 2)
Customer service specialist (level 3)
Domestic electrician (level 3)
Early years educator (level 3)
Early years lead practitioner (level 5)
Early years practitioner (level 2)
Engineering design and draughtsperson (level 3)
Engineering fitter (level 3)
Engineering manufacturing technician (level 4)
Engineering technician (level 3)
General farm worker (level 2)
Groundworker (level 2)
Hairdressing professional (level 2)
Healthcare support worker (level 2)
Horticulture or landscape construction operative (level 2)
Horticulture or Landscaping Supervisor (level 3)
Hospitality supervisor (level 3)
Hospitality team member (level 2)
HR support (level 3)
Information communications technician (level 3)
Installation and maintenance electrician (level 3)
Land-based service engineer (level 2)
Land-based service engineering technician (level 3)
Lead adult care worker (level 3)
Lead practitioner in adult care (level 4)
Leader in adult care (level 5)
Lean manufacturing operative (level 2)
Learning and skills teacher (level 5)
Livestock unit technician (level 3)
Machining technician (level 3)
Maintenance and operations engineering technician (level 3)
Motor vehicle service and maintenance technician - light vehicle (level 3)
Network engineer (level 4)
Operations manager (level 5)
Painter and decorator (level 2)
People professional (level 5)
Plate welder (level 3)
Plumbing and domestic heating technician (level 3)
Production chef (level 2)
Professional accounting or taxation technician (level 4)
Property maintenance operative (level 2)
Senior healthcare support worker (level 3)
Senior leader (level 7)
Sports turf operative (level 2)
Teaching assistant (level 3)
Team leader (level 3)
Welder (level 2)
Apprenticeship training course

Customer service specialist (level 3)

34% achievement rate (out of 40 apprentices)

43% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

EC1V 1NH Remove location

WILTSHIRE COLLEGE AND UNIVERSITY CENTRE’s training options

Head office 86.5 miles away

Cocklebury Road, Chippenham, SN15 3QD

  • available At apprentice’s workplace (national)
  • available Day release: 79.5 miles away
  • not available Block release

Day release address

Wiltshire College Salisbury, Southampton Road, Salisbury, Wiltshire, SP1 2LW

Contact this provider about this course

Telephone
01249465282
Shortlisted

WILTSHIRE COLLEGE AND UNIVERSITY CENTRE is 1 of 316 training providers for Customer service specialist (level 3) at the apprenticeship location.

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