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Training provider

WIGAN AND LEIGH COLLEGE

Employer reviews

Good (275 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 48% 52% 200
Reporting on progress of apprentices 37% 63% 158
Getting new apprentices started 84% 16% 133
Providing the right training at the right time 78% 22% 86
Improving apprentice skills 84% 16% 82
Initial assessment of apprentices 69% 31% 67
Training facilities 81% 19% 59
Adapting to my needs 60% 40% 58
Working with small numbers of apprentices 90% 10% 51

Apprentice reviews

Good (41 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 76% 24%
Ensuring you understand the requirements of your end-point assessment 85% 15%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 83% 17%
Providing accessible training resources 83% 17%
Balancing online learning with classroom-based training to suit your apprenticeship 71% 29%
Taking into account your previous learning 71% 29%
Giving you relevant training that helps you perform your job better 71% 29%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 90% 10%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 83% 17%
Supporting you and your apprenticeship 83% 17%
Resolving any issues you have 76% 24%
Preparing you for success in your future career 76% 24%

Provider overview

Wigan & Leigh College is one of the largest training providers in the area with a wealth of experience in working with employers. The College is recognised as being responsive to local needs. The College offers a wide range of apprenticeships and employers have regular and detailed input into training so that the employees achieve the skills and qualifications that meet their needs.

Wigan & Leigh College has a dedicated employer facing team, Business Services. The team engage with local employers to provide relevant training opportunities and work experience to develop apprenticeships in a wide range of sectors.

The comprehensive service includes an advice service, extensive training and assessment options, innovative recruitment solutions and help to access funding.

Courses offered

View all 76 courses offered by this provider

Select a course to view locations, training options and contact details.

Accounts or finance assistant (level 2)
Adult care worker (level 2)
Advanced and creative hair professional (level 3)
Advanced beauty therapist (level 3)
Assistant accountant (level 3)
Automation and controls engineering technician (level 4)
Baker (level 2)
Beauty therapist (level 2)
Bricklayer (level 2)
Business administrator (level 3)
Carpentry and joinery (level 2)
Chef de partie (level 3)
Children, young people and families manager (level 5)
Children, young people and families practitioner (level 4)
Civil engineering senior technician (level 4)
Civil engineering technician (level 3)
Commis chef (level 2)
Community sport and health officer (level 3)
Construction design and build technician (level 4)
Construction equipment maintenance mechanic (level 2)
Construction quantity surveying technician (level 4)
Construction site supervisor (level 4)
Content creator (level 3)
Craft carpentry and joinery (level 3)
Customer service practitioner (level 2)
Customer service specialist (level 3)
Digital engineering technician (level 3)
Digital support technician (level 3)
Domestic electrician (level 3)
Early years educator (level 3)
Early years lead practitioner (level 5)
Early years practitioner (level 2)
Electrical or electronic technical support engineer (degree) (level 6)
Electrical power networks engineer (level 4)
Engineering fitter (level 3)
Engineering manufacturing technician (level 4)
Engineering technician (level 3)
Food and drink maintenance engineer (level 3)
Food and drink process operator (level 2)
Food and drink technical operator (level 3)
Gas engineering operative (level 3)
Hairdressing professional (level 2)
Healthcare support worker (level 2)
Hospitality manager (level 4)
Hospitality supervisor (level 3)
Hospitality team member (level 2)
HR support (level 3)
Installation and maintenance electrician (level 3)
Lead adult care worker (level 3)
Lead practitioner in adult care (level 4)
Leader in adult care (level 5)
Machining technician (level 3)
Maintenance and operations engineering technician (level 3)
Manufacturing engineer (degree) (level 6)
Metal fabricator (level 3)
Motor vehicle service and maintenance technician - light vehicle (level 3)
Nuclear scientist and nuclear engineer (integrated degree) (level 6)
Nuclear technician (level 5)
Operations or departmental manager (level 5)
Painter and decorator (level 2)
People professional (level 5)
Plasterer (level 2)
Plumbing and domestic heating technician (level 3)
Power network craftsperson (level 3)
Product design and development engineer (degree) (level 6)
Production chef (level 2)
Professional accounting or taxation technician (level 4)
Retail team leader (level 3)
Retailer (level 2)
Science manufacturing process operative (level 2)
Senior healthcare support worker (level 3)
Senior production chef (level 3)
Sports coach (level 4)
Surveying technician (level 3)
Teaching assistant (level 3)
Team leader or supervisor (level 3)
Apprenticeship training course

Customer service specialist (level 3)

42% achievement rate (out of 10 apprentices)

45% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2021 to 2022 academic year.

WIGAN AND LEIGH COLLEGE’s training options

Head office

Parsons Walk, Wigan, WN1 1RS

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check WIGAN AND LEIGH COLLEGE’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01942 761851
Shortlisted

WIGAN AND LEIGH COLLEGE is 1 of 334 training providers for Customer service specialist (level 3).

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