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Training provider


Employer reviews

Excellent (64 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 77% 23% 53
Getting new apprentices started 94% 6% 33
Reporting on progress of apprentices 45% 55% 31
Providing the right training at the right time 81% 19% 27
Improving apprentice skills 78% 22% 27
Adapting to my needs 73% 27% 22
Initial assessment of apprentices 71% 29% 21
Working with small numbers of apprentices 100% 0% 15
Training facilities 88% 12% 8

Apprentice reviews

Not yet reviewed

Provider overview

WBTC has been working with local employers to help their business flourish and grow since 1983. We're not for profit which lets us to take an imaginative approach in supporting our customers.
It's a popular choice for employers to bring young people into the organisation and train them up. Apprentices can be moulded to suit your culture and they often have a strong learning behaviour enabling them to pick up new skills quickly. WBTC will help you by; carefully matching apprentices to your organisation. accessing any grants for you to cover the initial costs of employing an apprentice, organise all of the training/assessment, sort the government funding, provide someone in your organisation with a mentoring course, take care of any paperwork.

Apprenticeship training course

Customer service specialist (level 3)


Head office

Consortium House 7, Cheap Street, Newbury, RG14 5DD

  • available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check WEST BERKSHIRE TRAINING CONSORTIUM’s training options for the apprenticeship location.

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WEST BERKSHIRE TRAINING CONSORTIUM is 1 of 317 training providers for Customer service specialist (level 3).

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