Training provider

NEW CITY COLLEGE

Employer reviews

Good (111 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	51%	49%	89
Reporting on progress of apprentices	33%	67%	61
Getting new apprentices started	74%	26%	47
Providing the right training at the right time	71%	29%	35
Adapting to my needs	66%	34%	32
Improving apprentice skills	60%	40%	25
Initial assessment of apprentices	76%	24%	25
Training facilities	56%	44%	25
Working with small numbers of apprentices	91%	9%	11

Apprentice reviews

Good (16 reviews)

Apprentice review details

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	75%	25%
Ensuring you understand the requirements of your end-point assessment	75%	25%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	81%	19%
Providing accessible training resources	75%	25%
Balancing online learning with classroom-based training to suit your apprenticeship	75%	25%
Taking into account your previous learning	75%	25%
Giving you relevant training that helps you perform your job better	88%	12%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	75%	25%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	81%	19%
Supporting you and your apprenticeship	88%	12%
Resolving any issues you have	81%	19%
Preparing you for success in your future career	75%	25%

Provider overview

New City College offers a wide range of apprenticeships to suit your business needs. A dedicated account manager will work with you to identify the level suited to your business. An account manager will work with you to:

• Help you decide which apprenticeship is right for your business;
• Explain the way that apprenticeships might work for your business;
• Recruit an apprentice or support your existing staff into apprenticeships;
• Agree a training plan with your apprentice.
• Understanding the levy and making the most of it of the new funding available and maximising your return
• Apprenticeship Strategy Development (getting organisations started/making it sustainable)
• Apprenticeship/Framework Design
• Completion reporting and benchmarking

Courses offered

View all 45 courses offered by this provider

Select a course to view locations, training options and contact details.

Adult care worker (level 2)

Assistant accountant (level 3)

Bricklayer (level 2)

Business administrator (level 3)

Carpentry and joinery (level 2)

Construction site supervisor (level 4)

Content creator (level 3)

Craft carpentry and joinery (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Data analyst (level 4)

Digital marketer (level 3)

Early years educator (level 3)

Early years practitioner (level 2)

Electrical power networks engineer (level 4)

Engineering manufacturing technician (level 4)

Engineering operative (level 2)

Engineering technician (level 3)

General welder (arc processes) (level 2)

Hairdressing professional (level 2)

Healthcare support worker (level 2)

Hospitality team member (level 2)

HR support (level 3)

Information communications technician (level 3)

Installation and maintenance electrician (level 3)

Junior management consultant (level 4)

Laboratory technician (level 3)

Lead adult care worker (level 3)

Leader in adult care (level 5)

Learning and skills teacher (level 5)

Maintenance and operations engineering technician (level 3)

Mastic asphalter (level 2)

Motor vehicle service and maintenance technician - light vehicle (level 3)

Operations or departmental manager (level 5)

Painter and decorator (level 2)

Plumbing and domestic heating technician (level 3)

Production chef (level 2)

Property maintenance operative (level 2)

Senior healthcare support worker (level 3)

Senior production chef (level 3)

Software developer (level 4)

Teaching assistant (level 3)

Team leader or supervisor (level 3)

Vehicle damage paint technician (level 3)

Wall and floor tiler (level 2)

Apprenticeship training course

Customer service specialist (level 3)

NEW CITY COLLEGE’s training options

Head office

112 Poplar High Street, London, E14 0AF

• not available At apprentice’s workplace
• available Day release
• not available Block release

Apprenticeship location

Check NEW CITY COLLEGE’s training options for the apprenticeship location.

Contact this provider about this course

• Email: Apprenticeships@ncclondon.ac.uk
• Telephone: 01708462738
• Website: https://www.ncclondon.ac.uk/apprenticeships

Shortlisted

NEW CITY COLLEGE is 1 of 339 training providers for Customer service specialist (level 3).

View training providers for this course