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Training provider

NEW CITY COLLEGE

Employer reviews

Good (111 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 51% 49% 89
Reporting on progress of apprentices 33% 67% 61
Getting new apprentices started 74% 26% 47
Providing the right training at the right time 71% 29% 35
Adapting to my needs 66% 34% 32
Improving apprentice skills 60% 40% 25
Initial assessment of apprentices 76% 24% 25
Training facilities 56% 44% 25
Working with small numbers of apprentices 91% 9% 11

Apprentice reviews

Good (11 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 64% 36%
Ensuring you understand the requirements of your end-point assessment 64% 36%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 73% 27%
Providing accessible training resources 64% 36%
Balancing online learning with classroom-based training to suit your apprenticeship 64% 36%
Taking into account your previous learning 73% 27%
Giving you relevant training that helps you perform your job better 82% 18%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 64% 36%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 82% 18%
Supporting you and your apprenticeship 82% 18%
Resolving any issues you have 73% 27%
Preparing you for success in your future career 73% 27%

Provider overview

New City College offers a wide range of apprenticeships to suit your business needs. A dedicated account manager will work with you to identify the level suited to your business. An account manager will work with you to:

  • Help you decide which apprenticeship is right for your business;
  • Explain the way that apprenticeships might work for your business;
  • Recruit an apprentice or support your existing staff into apprenticeships;
  • Agree a training plan with your apprentice.
  • Understanding the levy and making the most of it of the new funding available and maximising your return
  • Apprenticeship Strategy Development (getting organisations started/making it sustainable)
  • Apprenticeship/Framework Design
  • Completion reporting and benchmarking

Courses offered

View all 43 courses offered by this provider

Select a course to view locations, training options and contact details.

Accounts or finance assistant (level 2)
Adult care worker (level 2)
Advanced carpentry and joinery (level 3)
Assistant accountant (level 3)
Bricklayer (level 2)
Business administrator (level 3)
Carpentry and joinery (level 2)
Commis chef (level 2)
Construction site supervisor (level 4)
Content creator (level 3)
Customer service practitioner (level 2)
Customer service specialist (level 3)
Digital marketer (level 3)
Early years educator (level 3)
Electrical power networks engineer (level 4)
Engineering manufacturing technician (level 4)
Engineering operative (level 2)
General welder (arc processes) (level 2)
Hair professional (level 2)
Healthcare support worker (level 2)
HR consultant partner (level 5)
HR support (level 3)
Infrastructure technician (level 3)
Installation electrician and maintenance electrician (level 3)
Junior management consultant (level 4)
Laboratory technician (level 3)
Lead adult care worker (level 3)
Leader in adult care (level 5)
Maintenance and operations engineering technician (level 3)
Motor vehicle service and maintenance technician (light vehicle) (level 3)
Operations or departmental manager (level 5)
Painter and decorator (level 2)
Plumbing and domestic heating technician (level 3)
Production chef (level 2)
Professional accounting or taxation technician (level 4)
Property maintenance operative (level 2)
Senior healthcare support worker (level 3)
Senior production chef (level 3)
Software development technician (level 3)
Teaching assistant (level 3)
Team leader or supervisor (level 3)
Vehicle damage paint technician (level 3)
Wall and floor tiler (level 2)
Apprenticeship training course

Customer service specialist (level 3)

NEW CITY COLLEGE’s training options

Head office

112 Poplar High Street, London, E14 0AF

  • not available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check NEW CITY COLLEGE’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
020 7613 9549
Shortlisted

NEW CITY COLLEGE is 1 of 323 training providers for Customer service specialist (level 3).

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