Skip to main content

We're improving Find apprenticeship training. What do you think of this service? (opens in a new tab)


Training provider

SURREY COUNTY COUNCIL

Employer reviews

Excellent (2 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 100% 0% 2
Providing the right training at the right time 100% 0% 1
Getting new apprentices started 100% 0% 1
Improving apprentice skills 100% 0% 1
Adapting to my needs 100% 0% 1

Apprentice reviews

Good (11 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 64% 36%
Ensuring you understand the requirements of your end-point assessment 82% 18%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 64% 36%
Providing accessible training resources 73% 27%
Balancing online learning with classroom-based training to suit your apprenticeship 64% 36%
Taking into account your previous learning 64% 36%
Giving you relevant training that helps you perform your job better 55% 45%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 82% 18%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 91% 9%
Supporting you and your apprenticeship 82% 18%
Resolving any issues you have 82% 18%
Preparing you for success in your future career 73% 27%

Provider overview

Surrey Adult Learning is a Surrey County Council service delivering apprenticeships since 2017. We provide apprenticeships in Business Administration, Customer Service and Team Leader Supervisor in Surrey and surrounds.

Our team of Trainer Assessors and Tutors have many years experience in their industry areas and in work based training, having worked with a wide range of employers. We offer employers a bespoke service tailored to the needs of their organisation and employees.

We can train both new and existing staff members where their development needs can be supported by an apprenticeship. We work with City & Guilds, NCFE & ILM to offer apprenticeships which give your employees a recognised qualification and or apprenticeship standard.

Apprenticeship training course

Customer service specialist (level 3)

Apprenticeship location

Tonbridge, Kent Remove location

SURREY COUNTY COUNCIL’s training options

Head office 20.9 miles away

Woodhatch Place, 11 Cockshot Hill, Woodhatch, Reigate, RH2 8EF

  • available At apprentice’s workplace
  • available Day release: 37.4 miles away
  • available Block release: 37.4 miles away

Day and block release address

WOKING ADULT LEARNING CENTRE, BONSEY LANE, WOKING, GU22 9PE

Shortlisted

SURREY COUNTY COUNCIL is 1 of 312 training providers for Customer service specialist (level 3) at the apprenticeship location.

View training providers

We're improving Find apprenticeship training. What did you think of this service? (opens in a new tab)

Back to top View shortlist