Training provider

STRODE COLLEGE

Employer reviews

Good (32 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	41%	59%	27
Reporting on progress of apprentices	29%	71%	21
Getting new apprentices started	82%	18%	17
Providing the right training at the right time	50%	50%	12
Initial assessment of apprentices	67%	33%	12
Improving apprentice skills	82%	18%	11
Working with small numbers of apprentices	78%	22%	9
Adapting to my needs	40%	60%	5
Training facilities	100%	0%	4

Apprentice reviews

Good (26 reviews)

Apprentice review details

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	85%	15%
Ensuring you understand the requirements of your end-point assessment	81%	19%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	77%	23%
Providing accessible training resources	81%	19%
Balancing online learning with classroom-based training to suit your apprenticeship	77%	23%
Taking into account your previous learning	77%	23%
Giving you relevant training that helps you perform your job better	81%	19%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	81%	19%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	92%	8%
Supporting you and your apprenticeship	81%	19%
Resolving any issues you have	85%	15%
Preparing you for success in your future career	77%	23%

Provider overview

Strode College has a key role to play in ensuring that our employer community is best placed to take maximum advantage of growth opportunities in the region. Our Business Development Team has a substantial track record of working with businesses locally and nationally to meet their needs for workforce training and continuing professional development.

We seek to build enduring partnerships with our business customers, creating a lasting relationship that provides possibilities for individual progression from Entry Level to Foundation Degree qualifications. We are proud of our ability to adapt and develop programmes to meet employers' needs.

Courses offered

View all 29 courses offered by this provider

Select a course to view locations, training options and contact details.

Accounts or finance assistant (level 2)

Advanced and creative hair professional (level 3)

Advanced baker (level 3)

Assistant accountant (level 3)

Baker (level 2)

Beauty therapist (level 2)

Business administrator (level 3)

Chef de partie (level 3)

Commis chef (level 2)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Early years educator (level 3)

Early years practitioner (level 2)

Engineering operative (level 2)

Engineering technician (level 3)

Food and drink process operator (level 2)

Hairdressing professional (level 2)

Historic environment advice assistant (level 4)

Hospitality manager (level 4)

Hospitality supervisor (level 3)

Hospitality team member (level 2)

Lead baker (level 3)

Maintenance and operations engineering technician (level 3)

Metal fabricator (level 3)

Production chef (level 2)

Professional accounting or taxation technician (level 4)

Senior production chef (level 3)

Teaching assistant (level 3)

Team leader (level 3)

Apprenticeship training course

Customer service specialist (level 3)

62% achievement rate (out of 30 apprentices)

43% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

STRODE COLLEGE’s training options

Head office

Church Road, Street, BA16 0AB

• available At apprentice’s workplace
• not available Day release
• not available Block release

Apprenticeship location

Check STRODE COLLEGE’s training options for the apprenticeship location.

Contact this provider about this course

• Email: sdrew@strode-college.ac.uk
• Telephone: 01458844419
• Website: http://www.strode-college.ac.uk

Shortlisted

STRODE COLLEGE is 1 of 314 training providers for Customer service specialist (level 3).

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