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Training provider


Employer reviews

Good (5 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 50% 50% 4
Getting new apprentices started 67% 33% 3
Providing the right training at the right time 100% 0% 1
Improving apprentice skills 100% 0% 1
Working with small numbers of apprentices 100% 0% 1
Initial assessment of apprentices 100% 0% 1
Reporting on progress of apprentices 100% 0% 1
Adapting to my needs 0% 100% 1
Training facilities 0% 100% 1

Apprentice reviews

Not yet reviewed

Provider overview

Somerset Centre for Integrated Learning (SCIL) is part of Somerset Council, within Education, Partnerships and Skills. We support staff working in the Children and Young People’s Workforce. We achieved Good for our Ofsted Apprenticeship Inspection in May 22 and Good for our SCITT Ofsted Inspection in March 23.

Accreditation with awarding organisations enabling us to offer nationally recognised apprenticeships with added value. Effective employer partnerships are pivotal to our success. Our programmes are delivered across the Southwest and include academic, vocational, bespoke and blended learning.

We support employers with guidance and professional development, flexible delivery and our apprentices all receive pastoral and academic support.

Apprenticeship training course

Customer service specialist (level 3)

SOMERSET COUNTY COUNCIL’s training options

Head office

County Hall, Taunton, TA1 4DY

  • not available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check SOMERSET COUNTY COUNCIL’s training options for the apprenticeship location.

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SOMERSET COUNTY COUNCIL is 1 of 324 training providers for Customer service specialist (level 3).

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