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Training provider

SKERN LODGE LIMITED

Employer reviews

Excellent (6 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 100% 0% 6
Providing the right training at the right time 100% 0% 4
Getting new apprentices started 67% 33% 3
Reporting on progress of apprentices 100% 0% 2
Adapting to my needs 50% 50% 2
Working with small numbers of apprentices 100% 0% 1
Initial assessment of apprentices 100% 0% 1

Apprentice reviews

Good (23 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 74% 26%
Ensuring you understand the requirements of your end-point assessment 96% 4%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 83% 17%
Providing accessible training resources 87% 13%
Balancing online learning with classroom-based training to suit your apprenticeship 83% 17%
Taking into account your previous learning 83% 17%
Giving you relevant training that helps you perform your job better 87% 13%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 91% 9%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 87% 13%
Supporting you and your apprenticeship 91% 9%
Resolving any issues you have 83% 17%
Preparing you for success in your future career 87% 13%

Provider overview

Skern Lodge has been an independent training provider for apprentices in North Devon for over 20 years. Operating as Skern Training and Skills nationally, our experienced team offer high quality apprenticeships, bespoke to each employer, ensuring an apprentice attains the knowledge, skills and behaviours required to succeed and continue development within the workplace. In an ever changing marketplace, we realise the importance of blending exceptional apprenticeship training within agile business needs. Our offers are built for the future of apprenticeships, in partnership with employers, through highly skilled and passionate delivery, excellent MI,LMS systems and an ability to adapt and communicate seamlessly across platforms and devices.

Apprenticeship training course

Customer service specialist (level 3)

Apprenticeship location

Canterbury, Kent Remove location

SKERN LODGE LIMITED’s training options

Head office 62.1 miles away

1 Jubilee Street, Brighton, BN1 1GE

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
01237809469
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SKERN LODGE LIMITED is 1 of 314 training providers for Customer service specialist (level 3) at the apprenticeship location.

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